daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 04 Aug 2026
Quite uncomfortable due to the freezing cold room
The room was freezing cold. We couldn't get the temperature above 15oC and the air conditioning blew cold air all night. The shower room was freezing , even with the heated towel rail on. The breakfast wasn't very hot. The receptionist took a note of the problems we had encountered but didn't really offer any apology.
Reviewed : 29 Jul 2026
Not good enough ?
We had been to a canal gala and drove here for a late Sunday lunch. We were met by a lady who said we could sit at any table that hadn`t got a reserved notice (we are not stupid) and she would follow us through with menus. We found a nice table for two and waited and waited for the lady to appear. We were completely ignored and yet people arriving after us were shown the specials board and given menus. We eventually left without either food or drink.
Reviewed : 23 Jul 2026
Never ever have a meal here!
We ordered prawn and smoked salmon cocktail, which at £18:95 seemed a little expensive. What it comprised of was a small piece of smoked salmon and about 8 baby shrimps. ( Prawns they were not and even calling them shrimps would be a stretch.) All on a bed of lettuce. The chips that came with the main course were half cooked, tasteless and difficult to swallow. The linguine had almost the equivalent of two sliced chilli peppers hidden it which completely took away the delicate flavour of the crab
Reviewed : 14 Jul 2026
Good honest food
My wife and I went there for our evening meal (Tea, Dinner, supper, whatever you call it) and the food was superb. The steak and kidney pudding (locally made) was the best I've eaten and my wife had fish. Beautifully served and delicious. To cap it all, really nice friendly staff too.
Reviewed : 13 Jul 2026
Very disappointing to say the least
I was looking forward to returning for a Sunday lunch of the highest quality but what I was served fell considerably short. For starters the wife and I shared mussels. I often order mussels as I'm very partial to one from time to time. These were the worst I've ever had the misfortune to eat. Must of been frozen v strange taste. Really really poor. For main I had the lamb rump. At £26 this was quite possibly the most overpriced meal over ever eaten. 3 small tiny fatty pieces of lamb.
Reviewed : 11 Jul 2026
Poor service,
Very poor service on my visit,the food nothing special,pizza tasted like 69p one from tesco.Drinks very expensive.All in all a very poor visit.I won't be going back.
Reviewed : 05 Jul 2026
Really poor
Lift broken x nobody advised us so mother in law stuck in her room. Receptionist rude x abrupt. Food for a buffet was a disgrace, pretty much inedible. Have emailed General Manager 3 times along with the CEO of Thwaites x not even the courtesy of a reply from either of them, typical of Richard Bailey. If I could would give no stars but can only leave review if you click at least 1.
Reviewed : 04 Jul 2026
Overpriced and disappointing. Will not return
The room was tired. cracked lamp shades, peeling paint and a gap around the door I could literally fit my hand down. I’m fairly certain it doesn’t comply with fire regulations. Breakfast was served basically in the lobby. on arrival we waited to try even get in the car park, there was only 1 member of staff and after walking to reception then walking back to the car to gain entry we went to our room.
Reviewed : 18 Jun 2026
A disappointing night away from home.
When I arrived the reception staff were abrupt and unwelcoming. The room was adequate although the pillows were awful. For a room costing over £200 I would say it was barely worth a quarter of that. I will not be returning. Oh and the advertised bath products were tiny. Don’t try to order a la carte at breakfast as you can’t. What you can do is order the fixed options without various of the things!!!!
Reviewed : 17 Jun 2026
Well situated but otherwise poor.
Room service poor- some food undercooked. Requested a ground floor room and had this confirmed by the hotel. Arrived to be given a room on floor 3 with no option to move. Room and communal areas very dated. Various stains in room. Communication with the spa very poor. Not enough staff at breakfast causing delays and inaccuracies in orders for group. For the cost of the room I would expect a better standard. Noise from other rooms was distracting.
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