Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 12 Jul 2026

Good honest food

My wife and I went there for our evening meal (Tea, Dinner, supper, whatever you call it) and the food was superb. The steak and kidney pudding (locally made) was the best I've eaten and my wife had fish. Beautifully served and delicious. To cap it all, really nice friendly staff too.

Reviewed : 11 Jul 2026

Stay away at busy times

The service was so slow.. i would never recommend coming here on at Saturday night like we did.. the food was average at best... we kept getting the wrong drinks which my party found frustrating especially after waiting 35 mins for them..

Reviewed : 26 Jun 2026

Not good at all.

Rooms quite basic, a bit tired looking and small, no fridge. Bar and breakfast service not great, slow, got things wrong, we had to cancel evening drink order after waiting over 20 mins or would have been late for restaurant. One member of staff put cutlery for breakfast on outside table where we were eating by holding the ‘eating’ end of spoons, knives etc. Considering it’s AA rating and price it was disappointing

Reviewed : 24 Jun 2026

I was mis sold my room at the Aztec Hotel

I selected the hotel using the 'refine search' functions and found one with a pool. I booked this and it was not until I had my payment accepted and confirmation that it said the price did not include the pool. apparently this is only for people booking direct. I was mis sold my room, unfortunately this started my stay on a negative and its quite difficult to see positives after you know you have been duped. the hotel blamed booking.com.

Reviewed : 24 Jun 2026

Sunday lunch oh no!

We have dined at this pub before but a few weeks ago had an awful meal. the pie was dreadful with what was the meat?! and the pastry was inedible .The vegetables were soggy & overcooked.the staff were nice. The price we paid for what we had was expensive! We wont be diniing here again.

Reviewed : 22 Jun 2026

Limited spa, limited wifi, overall poor.

Overall the reservation process is poor as they seemed to be expecting one guest despite the reservation clearing stating two guests. Even after check in the staff did not bother updating the room with towels etc for two guests. In summary there is no attention to customer service and the hotel certainly does not make sure a spa is available for residents (even the pool and whirl pool are limited access for children under 14 so kids have limited activties)

Reviewed : 16 Jun 2026

Not good

Novelty of the new landlord/landlady has worn off walked in on a Saturday night whilst they had an act on and sadly only a handful of people at the bar, looks like they have obviously upset a few people as the last night we went in you couldn't move, it would be such a shame o see a decent pub go under... thwaites need to seriously have a look at who they are employing to run their pubs

Reviewed : 09 Jun 2026

Would not recommend to anyone!

Booked a family meal for my sons birthday yesterday, what a disappointment. Some of the choices that our family ordered had run out, bearing in mind it was only 4.30pm, then some of the meals were under cooked. Next was the sweet course, no chocolate ice cream, someone ordered the lemon sorbet cheese cake and guess what no lemon sorbet left also they had run out of baileys for our coffee. It was a very disappointing evening and would never go again.

Reviewed : 28 May 2026

Business hotel they are joking!

Rude staff and Management didn’t seem to care less! Not worth the money paid for rooms. Had better experience elsewhere for less money. For the benefit of minimum characters, manager wasn’t bothered with dealing with my complaint, staff clearly working for their wage and that’s it!