Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 25 May 2026

Quite uncomfortable due to the freezing cold room

The room was freezing cold. We couldn't get the temperature above 15oC and the air conditioning blew cold air all night. The shower room was freezing , even with the heated towel rail on. The breakfast wasn't very hot. The receptionist took a note of the problems we had encountered but didn't really offer any apology.

Reviewed : 19 May 2026

Really disappointing

Unfortunately we were really disappointed with the quality and service. The meals arrived promptly but both mine and my partner’s main course weren’t cooked properly. In my case the chips served with fish were under cooked and inedible. My partner ordered a mushroom sandwich was overcooked to a sloppy tasteless melee. Fish and chips is usually a pub food staple and whilst the fish served wasn’t as bad as the chips it wasn’t great either and it shouldn’t be so difficult to get right.

Reviewed : 03 May 2026

Would not recommend to anyone!

Booked a family meal for my sons birthday yesterday, what a disappointment. Some of the choices that our family ordered had run out, bearing in mind it was only 4.30pm, then some of the meals were under cooked. Next was the sweet course, no chocolate ice cream, someone ordered the lemon sorbet cheese cake and guess what no lemon sorbet left also they had run out of baileys for our coffee. It was a very disappointing evening and would never go again.

Reviewed : 01 May 2026

Brilliant experience

7 of us went for a few drinks and a bite to eat. It didn’t disappoint from walking through the door. The staff were so friendly, the service was perfect. The food was out of this world. Will definitely be back and really looking forward to it!

Reviewed : 24 Apr 2026

How this hotel is rated 4 stars by the AA is beyond me

The room was not soundproofed, constant flow of noisy traffic throughout the night Noise from above room became increasingly intolerable. The bath didn't drain properly because the plughole was full of hairs. The toilet was filthy. We tried to make a formal complaint at reception but was told there were no complaint forms, etc..

Reviewed : 23 Apr 2026

Not worth the money - not a luxury experience.

The Leisure facilities were not what we were expecting for a "spa" more like the local swimming pool. The prices in the restaurant were not reflective of the food or service. The room was like a premier inn but the bedding was ancient. The spa treatments were not luxury, the staff were nice, but £42 nails were all smudged on the way out as we were moved along before they dried. By this point we had already decided we were never going back and had another event to go to so left.

Reviewed : 23 Apr 2026

Very disappointing to say the least

I was looking forward to returning for a Sunday lunch of the highest quality but what I was served fell considerably short. For starters the wife and I shared mussels. I often order mussels as I'm very partial to one from time to time. These were the worst I've ever had the misfortune to eat. Must of been frozen v strange taste. Really really poor. For main I had the lamb rump. At £26 this was quite possibly the most overpriced meal over ever eaten. 3 small tiny fatty pieces of lamb.

Reviewed : 15 Apr 2026

Stopped by here on our way to the coast.

Given a warm friendly welcome by the barmaid we ordered drinks and asked if they were serving food told sorry no finishes at 2pm, it was 2.03pm.However off she went to check with the kitchen and told yes you can order food, and that's what you call customer service. We both ordered club sandwich and oh boy was it worth the wait, toasted bloomer with a side of fries and side salad. It was absolutely gorgeous and a huge portion.

Reviewed : 14 Apr 2026

Lovely food.

Myself and my partner went for a meal after work. I've got to say the steak was perfect. I always order medium rare and in a lot of restaurants it can be hit and miss. But it was perfect. My partners pie was delicious. Loved the Christmas decorations and ambience. Even though the manageress was on her own there was no fault in service. We will be back very soon.

Reviewed : 13 Apr 2026

Remortgaged my house for a G&T...

I came on a pub crawl night out with friends and I ordered a gin and tonic at the bar. I was asked for £8.30 and when I questioned why it was so expensive (it was a single!)- I was told because it was a Tanqueray?! I showed them the gin menu where it said £6.50 and the barmaid wasn't having any of it. I reluctantly paid and left. £8.30 for a G&T? Won't be back anytime soon...

Reviewed : 10 Apr 2026

Rip off, avoid at all coste

Absolute rip off!! Do not bother going, save your well earned money and go elsewhere. £10.45 for a pint of shandy and an orange and Lemonade. Absolutely scandalous. When I queried the cost, the bar tender looked sheepishly at the till, she knew it was overpriced and looked embarrassed. How a pub can charge those prices is ridiculous. In a city centre trendy bar I would expect that, not in a local pub.