Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 26 Jun 2026

It’s not a cheap hotel but it felt like it.

We arrived into a dark, stuffy room with view from the window of the main busy road. The aircon was very poor, but opening the window to the sound of cars and Manchesters flight path of continuous planes wasn’t an option. I thought I would grab an extra pillow from the wardrobe - but to was stained and mouldy. I didn’t use the shower or bath - I honestly felt really quite uncomfortable and in the morning following breakfast I couldn’t wait to come home.

Reviewed : 23 Jun 2026

Give this place a wide berth

Disgusting asked if Home made told brought in string chicken, fatty bacon and more cabbage than anything then served on bed of cabbage, joke unless you were a rabbit Complained expecting something to be done, told still had to pay full price joke customer service only winner was dog with us as he ate it as it was only fit for dog My fish n chips chips under cooked batter soggy Definable year not worth the money

Reviewed : 22 Jun 2026

Don't bother going here.

Went on sunday and arrived at about 12:15. decided to have the sunday lunch which was advertised as roast beef or another roast meat, we were told that only beef was available and when it arrived it looked and tasted like very cheap meat, the mashed potatoes served with it were cold. the pudding was ok but the custrd served with this was also cold. will not be going again

Reviewed : 13 Jun 2026

Disgusting service and food contamination

We decided to visit the The Royal after a family walk and ordered 3 meals. We ordered the firecracker chicken as part of our meals. In the salad was a large feather beneath the salad. When we approached the staff the bar lady was kind and polite and took the plate away. What happened next was disgusting. The manger rudely came over and stated that this was not his fault and he wouldn't be offering a replacement

Reviewed : 05 Jun 2026

Awful stay at the Cottons hotel

Dirty beds, ants and loud rooms. Over booked rooms (and keys to said rooms given out to multiple sets of guests!). Other guests starting fights and stealing. Items missing from food order at breakfast. This is NOT a four star hotel. I wouldn't stay again even if it were given to me for free. Sorry.

Reviewed : 03 Jun 2026

Food hygiene is a joke.

There were other, potentially serious, problems. Firstly the stale milk, both in my room and at breakfast. This was totally unacceptable, as everyone knows about food hygiene standards nowadays. If that wasn’t enough, the room was on the cramped side, my egg’s benedict has no butter and the waitresses forgot my orange juice. Oh and I had to ask for the complimentary coffee to be placed in my room(with food). How can you charge £180/night for a room and not even provide the free drinks?

Reviewed : 02 Jun 2026

Terrible experience but never again.

Waited an hour for food with no apology. Kids pasta was cold. Ordered J20 which didn’t taste nice and was then told “their own version”. Children’s chicken and chips had 3 tiniest pieces of chicken I’ve ever seen. Staff were off hand and unprofessional. Ordered fish and chips. Fish like rubber, very dry and chips also dry. Children ordered fruit salad which was inedible and had to be returned. Again no apologies staff unprofessional.

Reviewed : 31 May 2026

Terrible Service

We tried to order food but was told they had stopped serving outside despite seeing people getting food. They were serving food inside though! This was only 18.15. Also they didn’t tell us before ordering drinks so we wasted £20 on drinks. Me and my baby came home with empty stomach. We will not be returning.

Reviewed : 28 May 2026

So very disappointed

We dined there this evening! My partners starter & main course was ok but my food was hugely disappointing. My starter was smoked salmon with prawns “ and the salmon was dried around the edges plus the prawns where tasteless and a strange shade of green “ I understand it was ment to be a verde sauce” but the presentation and taste was yuk!! Partner main lasagne & he say was just ok! The pasta was hard.

Reviewed : 23 May 2026

Friendly local pub

Had a great afternoon here with friends , nice decor friendly locals and a few well behaved dogs. On our way to Blackburn just stopped off for one but ended up staying longer , very nice comfortable pub worth a visit.

Reviewed : 20 May 2026

An Unmitigated Disaster

The Wedding ceremony: The room for the ceremony was not set up as requested by wedding couple - this was for personal reasons suffice to say they were important. The wedding partys flowers were lost - I was asked by a member of the staff if I knew where they were! And I was a guest! At the time of signing the register, it had gone missing, dispite being provided the day before ceremony. Before it even began, the bride (quite understandably) was in tears due to ineptitude of staff.

Reviewed : 19 May 2026

This is a Fawlty Towers hotel without the wit

This hotel entirely rests on its laurels due to the location. My room was incredibly noisy, small and massively overpriced. This is a Fawlty Towers hotel and don't bother to complain because neither the staff nor Basil can handle it. Its all the customers fault.

Reviewed : 11 May 2026

Impeccable!

The staff were so polite and attentive throughout our time and the food was absolutely impeccable! I cannot emphasis enough how flavoursome and high quality the food itself was, portion sizes were perfect and the presentation was wonderful. We both agreed this place absolutely has exceeded what we’re already quite high expectations and we will definitely be visiting again!