Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 29 Sep 2026

A bloody awful meal

Overpriced food, poor quality. My friend found foreign objects in her pudding, and sent it back. Some staff had attitude, and not acceptable to be moved out of the dining area to continue with our drinks into a packed standing room only bar area from an em[ty dinning area. Was advised this place was recommended, it was crap.

Reviewed : 29 Sep 2026

I will never stay at this establishment again!

It was the noisiest hotel I have stayed in. Doors banging,people shouting and being able to hear what was happening in the room & bathroom was not pleasant. close to the airport so numerous planes flying over. worst was the cleanliness in the bathroom, wall had something smeared across it, the plug holes were disgusting, thick black gunge put me of using the bath or the basin as it was extremely visible.

Reviewed : 23 Sep 2026

Not good at all.

Rooms quite basic, a bit tired looking and small, no fridge. Bar and breakfast service not great, slow, got things wrong, we had to cancel evening drink order after waiting over 20 mins or would have been late for restaurant. One member of staff put cutlery for breakfast on outside table where we were eating by holding the ‘eating’ end of spoons, knives etc. Considering it’s AA rating and price it was disappointing

Reviewed : 23 Sep 2026

Terrible Service

We tried to order food but was told they had stopped serving outside despite seeing people getting food. They were serving food inside though! This was only 18.15. Also they didn’t tell us before ordering drinks so we wasted £20 on drinks. Me and my baby came home with empty stomach. We will not be returning.

Reviewed : 18 Sep 2026

Well below par.

Disappointing. My favourite place to go in Blackburn and today was not very nicè the chicken Kiev was dry and the garlic tasted bitter there was th salt already on the chips then the gammon was placed on the chips witch is char grilled so the gammon went really salty and the chips went black . Plus was quite cold. by the time I got table checked it was too late and seemed pointless complaining .

Reviewed : 16 Sep 2026

What a disappointment it turned out to be.

Starters arrived and although not the best in the world were edible. 7 of the 8 mains arrived and people were waiting for the 8th before tucking in. However after 5 minutes or so, we had to chase the waiter for the outstanding meal. This arrived after a few more minutes on a stone cold plate with no apology whatsoever.

Reviewed : 08 Sep 2026

A disappointing night away from home.

When I arrived the reception staff were abrupt and unwelcoming. The room was adequate although the pillows were awful. For a room costing over £200 I would say it was barely worth a quarter of that. I will not be returning. Oh and the advertised bath products were tiny. Don’t try to order a la carte at breakfast as you can’t. What you can do is order the fixed options without various of the things!!!!

Reviewed : 04 Sep 2026

Went for a meal very disappointed

Went for a meal very disappointed crinkle chips small potions but expensive for what we had would not recommend felt rushed and not relaxing atmosphere .

Reviewed : 02 Sep 2026

Really disappointing

Unfortunately we were really disappointed with the quality and service. The meals arrived promptly but both mine and my partner’s main course weren’t cooked properly. In my case the chips served with fish were under cooked and inedible. My partner ordered a mushroom sandwich was overcooked to a sloppy tasteless melee. Fish and chips is usually a pub food staple and whilst the fish served wasn’t as bad as the chips it wasn’t great either and it shouldn’t be so difficult to get right.

Reviewed : 28 Aug 2026

Overpriced, lacklustre service, couldn’t use facilities

We had several issues with our stay, all of which would probably have been fine at a cheaper hotel, but were really not up to four star standard. Furthermore could probably have let them go by if any member of staff had shown anything more than grumpy disinterest in our comfort or experience: I received emails telling me to call and book in advance to get a slot in the pool, when I did call I was told only direct bookings could prebook.

Reviewed : 19 Aug 2026

Well situated but otherwise poor.

Room service poor- some food undercooked. Requested a ground floor room and had this confirmed by the hotel. Arrived to be given a room on floor 3 with no option to move. Room and communal areas very dated. Various stains in room. Communication with the spa very poor. Not enough staff at breakfast causing delays and inaccuracies in orders for group. For the cost of the room I would expect a better standard. Noise from other rooms was distracting.

Reviewed : 17 Aug 2026

Overpriced, badly managed and bad service

The fact that its a spa hotel yet we couldn't use the Spa. Priority was given to locals and ppl who booked outside of booking.com. Feel cheated out of that given its a spa hotel and that's why we paid the overpriced rate yo go there. Also the service was bad and the food was bad. Took 40 minutes for breakfast to arrive and when it did it was presented by a young gentlemen who was covered in what patches. Poor guy, but not an appetising sight.

Reviewed : 13 Aug 2026

Business hotel they are joking!

Rude staff and Management didn’t seem to care less! Not worth the money paid for rooms. Had better experience elsewhere for less money. For the benefit of minimum characters, manager wasn’t bothered with dealing with my complaint, staff clearly working for their wage and that’s it!