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Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 14 Jul 2026
Really nice stay
The staff could not have been more helpful and even when we were asking for things out of the norm all we ever heard was ‘of course you can’ food was as expected, although the chef might need a slight review on streak cooking but on the whole out party enjoyed the food. The breakfast service was equally as efficient and ingredients tasty and importantly nice and hot. Would definitely consider staying here again if in the area.
Reviewed : 10 Jul 2026
Very disappointed, bad slow service
We had booked a table for a party of 10 to round off a weekend away celebrating friends 40th birthdays. Having walked for an hour to get to the pub we were very thirsty and ordered drinks which we had to wait 15 minutes for. We then ordered food with a couple of nibble plates to keep us going. An hour and a half after arriving we still didn't have our main courses. The pub did not appear that busy.
Reviewed : 05 Jul 2026
We will not be visiting again!
The service was extremely poor considering that it was not busy and there were ample waiting on staff. We had to ask for everything from ordering to asking to pay not to mention over a half hour to wait for food and with a young baby in the party this was not acceptable. The food was just ok, the portion sizes were very disappointing thus making the value under par. The scallop starter was also poor value with three scallops for £17.50!! We haven't even paid that in some Manchester restaurants.
Reviewed : 04 Jul 2026
Excellent experience
Good, fresh food well cooked, great value for money. Attentive service but not fussy and very well kept beer! As I found out later that they are award winners. The log fire was lovely and cosy and certainly contributed to the warm friendly pub. We will definitely be back, and not just for our 10% discount.
Reviewed : 04 Jul 2026
Tired and overpriced
We paid £338 to stay here (£165 B&B and £8 parking). The bar, restaurant and courtyard are modern and inviting but as soon as you climb the stairs to the bedrooms, the cracks begin to appear (literally!). Our room was dark with only a small window and minimum lighting. The bathroom ceiling had mildew and the paint was peeling off. The sink had age lines and the internal doors were knocked and worm.
Reviewed : 26 Jun 2026
Not a good stay at Cottons in Knutsford
Room grubby and dirty, no room service for the 2 days!!! OTHER THAN A PATHETIC ATTEMPT TO MAKE UP THE BEDS, SEE PHOTOS ATTACHED. There were a number of functions on at the hotel, and security were called on a number of occasions due to bedrooms near us at 2am to 4am having some sort of drunken parties, disgraceful. After complaining about no room service and having no sleep, we were offered a discount of £4 that was the biggest insult.
Reviewed : 25 Jun 2026
Don't bother going here.
Went on sunday and arrived at about 12:15. decided to have the sunday lunch which was advertised as roast beef or another roast meat, we were told that only beef was available and when it arrived it looked and tasted like very cheap meat, the mashed potatoes served with it were cold. the pudding was ok but the custrd served with this was also cold. will not be going again
Reviewed : 20 Jun 2026
Aztetec hotel's spa is disgusting, it's cold
Both the pool and the saunas are cold and full of children going in and out of the saunas and leaving the door open, the jacuzzi is closed but they were letting the children in and out of it, as well as splashing water in the pool and yelling, and understand me, it's a spa, not a public pool.
Reviewed : 15 Jun 2026
Brilliant experience
7 of us went for a few drinks and a bite to eat. It didn’t disappoint from walking through the door. The staff were so friendly, the service was perfect. The food was out of this world. Will definitely be back and really looking forward to it!
Reviewed : 13 Jun 2026
Overpriced and disappointing. Will not return
The room was tired. cracked lamp shades, peeling paint and a gap around the door I could literally fit my hand down. I’m fairly certain it doesn’t comply with fire regulations. Breakfast was served basically in the lobby. on arrival we waited to try even get in the car park, there was only 1 member of staff and after walking to reception then walking back to the car to gain entry we went to our room.
Reviewed : 07 Jun 2026
This is a Fawlty Towers hotel without the wit
This hotel entirely rests on its laurels due to the location. My room was incredibly noisy, small and massively overpriced. This is a Fawlty Towers hotel and don't bother to complain because neither the staff nor Basil can handle it. Its all the customers fault.
Reviewed : 06 Jun 2026
Poor food - rude manager
We ordered two meals which arrived very quickly but unfortunately the chips were cheap/ tasteless and there was a drizzle of gravy on the mince and onion pie meal (the pie was a small piece for a £12 meal along with cheap supermarket chips). We asked for a little more gravy and to our surprise found they had charged £1.50 for the extra. Upon bringing this to the attention of the lady on the till, the manager rudely interjected and stated that they would charge for it.
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