Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 07 Jul 2026

Dreadful sleep, Food made us very ill.

The food - was just terrible, yes I am a vegetarian but un cooked peppers and soggy veg is just not my thing. To make things worse, several family members including myself got very very poorly from the evening buffet!! (we have informed the hotel and are awaiting a call back which has yet to materialise!) The room - we were awoken at 0800 on the sunday morning by a laundry delivery, lots of banging and shouting.

Reviewed : 06 Jul 2026

I will never visit again

I was very disappointed with food I had the turkey off the special board and it was the worst turkey I have ever had the sprouts where undercooked the parsnips where hard and the roast potatoes where hard I got a little pot of gravy which was tasteless the pig in blankets where pink and a little ring of stuffing it all was disgusting and I wasn't the only one who complained about there food around the table one even complained that much they got there money back im not one too complain so didn't

Reviewed : 02 Jul 2026

Not a good experience

First and last visit, Friday 5pm. Mt husband ordered fish and chips, the fish was small to say the least! I ordered gammon pineapple and egg. The egg was a rubber blob, chips dry and served with salad. We didn't stay for desert. We were asked if we enjoyed our meal when we went to pay! Our negative reply was "oh dear" ( with a smile) we weren't offered a stopper for our half bottle of wine that we decided to take home. We will not be returning.

Reviewed : 01 Jul 2026

We will not be visiting again!

The service was extremely poor considering that it was not busy and there were ample waiting on staff. We had to ask for everything from ordering to asking to pay not to mention over a half hour to wait for food and with a young baby in the party this was not acceptable. The food was just ok, the portion sizes were very disappointing thus making the value under par. The scallop starter was also poor value with three scallops for £17.50!! We haven't even paid that in some Manchester restaurants.

Reviewed : 22 Jun 2026

Very disappointed. Not the hotel it used to be.

Most of staff were indifferent at best and miserable at worst. Had to chase tidying up and preparation of room every day. Public area toilets were in a poor state. Annoyed that a separate payment was required to use the pool in what is supposed to be a spa hotel. Service was slow. The hotel lacked any form of front of house leadership or motivation or support. Nothing made us feel like we would like to come to Cottons again

Reviewed : 21 Jun 2026

Worst service I’ve ever experienced

I’m surprised there are not more terrible reviews given that half the tables there left before dessert and many were asking for refunds. At £65 a head you’d expect good food and good service, the food was good, but the service was so disorganised. Some people didn’t even have tables when they arrived. Each course took around an hour or more to be served and cleared. A four course meal took 4 and a quarter hours. People were starving and complaining.

Reviewed : 16 Jun 2026

Very disappointed, bad slow service

We had booked a table for a party of 10 to round off a weekend away celebrating friends 40th birthdays. Having walked for an hour to get to the pub we were very thirsty and ordered drinks which we had to wait 15 minutes for. We then ordered food with a couple of nibble plates to keep us going. An hour and a half after arriving we still didn't have our main courses. The pub did not appear that busy.

Reviewed : 08 Jun 2026

Dont bother

Food is okish. I had the steak and asked for medium but it came out rare. The grey haired older woman that runs it is so rude and obnoxious. Love, you live in a little pub that no one cares about. If you were so important you would have retired 20 year ago but instead your on your feet everyday. You’re deluded !