daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 31 Jul 2026
Brilliant experience
7 of us went for a few drinks and a bite to eat. It didn’t disappoint from walking through the door. The staff were so friendly, the service was perfect. The food was out of this world. Will definitely be back and really looking forward to it!
Reviewed : 30 Jul 2026
Sunday lunch simply dreadful
Under new management so hope it will improve. It is awful at the moment so I should give it a month. Soggy veg, tasteless food or salty and slow in coming. Used to be so good.
Reviewed : 24 Jul 2026
Bitter experience
It really pains me to write a bad review of this pub as I have supported this pub for over 20 years but the sourness of the landlady left an incredible bitter taste in my mouth and I will not set foot in here again. The landlady was behind the bar on arrival but did not acknowledge me or my family. On ordering food, the grumpiness with me and the staff from the landlady was noticeable. The table next to us was served before us despite ordering after us.
Reviewed : 10 Jul 2026
Great value
Under new management and thought me an the missus would try out the new menu. The beer in here is always top notch and the food was great really good value for money. Had 2 courses a few drink bill was about £40 well worth it and just what we needed. Will definitely be back. Thanks very much guys
Reviewed : 07 Jul 2026
Extremely disappointing overall
From the time we made a reservation until we checked in, we were inundated with emails urging us to book a table in the restaurant. These marketing emails were sent via the booking site and there was no option to stop them. At check in, we were told that we could not have breakfast unless we made a reservation. Thankfully, we never did. When we saw the menu we understood the reason for the aggressive marketing tactics - the prices in the restaurant were extremely high.
Reviewed : 28 Jun 2026
I left Aztec Hotel at 11pm bed was too uncomfortable
Room wasn’t ready on arrival bed wasn’t made up until 5pm! The extra bed was given a single quilt inadequate for a double bed. Room was too small even though I had spoke to property twice about number of guests. Bed was uncomfortable and dangerous has sharp metal down the side. Really bad for children staying in the room.
Reviewed : 24 Jun 2026
Terrible experience but never again.
Waited an hour for food with no apology. Kids pasta was cold. Ordered J20 which didn’t taste nice and was then told “their own version”. Children’s chicken and chips had 3 tiniest pieces of chicken I’ve ever seen. Staff were off hand and unprofessional. Ordered fish and chips. Fish like rubber, very dry and chips also dry. Children ordered fruit salad which was inedible and had to be returned. Again no apologies staff unprofessional.
Reviewed : 17 Jun 2026
Really poor
Lift broken x nobody advised us so mother in law stuck in her room. Receptionist rude x abrupt. Food for a buffet was a disgrace, pretty much inedible. Have emailed General Manager 3 times along with the CEO of Thwaites x not even the courtesy of a reply from either of them, typical of Richard Bailey. If I could would give no stars but can only leave review if you click at least 1.
Reviewed : 14 Jun 2026
Quite uncomfortable due to the freezing cold room
The room was freezing cold. We couldn't get the temperature above 15oC and the air conditioning blew cold air all night. The shower room was freezing , even with the heated towel rail on. The breakfast wasn't very hot. The receptionist took a note of the problems we had encountered but didn't really offer any apology.
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