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Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 18 Jun 2026
I will never stay at this establishment again!
It was the noisiest hotel I have stayed in. Doors banging,people shouting and being able to hear what was happening in the room & bathroom was not pleasant. close to the airport so numerous planes flying over. worst was the cleanliness in the bathroom, wall had something smeared across it, the plug holes were disgusting, thick black gunge put me of using the bath or the basin as it was extremely visible.
Reviewed : 05 Jun 2026
Thwaites hotels are awful.
I booked two rooms to treat my Mum to a night away. We had our rooms beside each other & upon entrance of the room I was instantly disappointed. The decor & furnishings are so tired & dated, the walls had marks all over them in various places, the bathroom shower tiles are in serious need of new grouting & the marble sink is discolored & stained, not what I expect to see when paying for a 4 * hotel! The bar service is a joke, waiting half an hour for our drinks to be brought over to us.
Reviewed : 04 Jun 2026
Not worth the money - not a luxury experience.
The Leisure facilities were not what we were expecting for a "spa" more like the local swimming pool. The prices in the restaurant were not reflective of the food or service. The room was like a premier inn but the bedding was ancient. The spa treatments were not luxury, the staff were nice, but £42 nails were all smudged on the way out as we were moved along before they dried. By this point we had already decided we were never going back and had another event to go to so left.
Reviewed : 01 Jun 2026
This is a Fawlty Towers hotel without the wit
This hotel entirely rests on its laurels due to the location. My room was incredibly noisy, small and massively overpriced. This is a Fawlty Towers hotel and don't bother to complain because neither the staff nor Basil can handle it. Its all the customers fault.
Reviewed : 29 May 2026
Rude Manager typical of Thwaites group.
Stayed with a group of friends for a birthday celebration & long walks with the dogs. Beautiful setting, comfortable but small rooms. Food average, service very poor. Assistant Manager made us feel that everything was too much trouble, that we were an inconvenience instead of paying guests. Requested feedback from us then emailed an appalling & very offensive reply.
Reviewed : 22 May 2026
Dont bother
Food is okish. I had the steak and asked for medium but it came out rare. The grey haired older woman that runs it is so rude and obnoxious. Love, you live in a little pub that no one cares about. If you were so important you would have retired 20 year ago but instead your on your feet everyday. You’re deluded !
Reviewed : 21 May 2026
Spare your cash for the real spa hotel.
Hotel has no foyer.. its unbelievable. £234 a night for a junior room with no breakfast. Ancient rooms with dirty carpets and horrid smell. Got a room cheaper at a spa nearby not.far from Thwaites so called Spa.
Reviewed : 20 May 2026
Yuk
Went with my husband for cheese pie special,sat looking around and it was dirty. Dead flies on the windows ledge and carpet needed a vac. Ask for condiments and brown sauce and ketchup came squirted on a plate and looked lumpy.tasted it and was disgusting. The cheese pie was made with blue cheese( not written on the menu) so I didn't like that. Pleasant service but overall experience was like a greasy jeans!
Reviewed : 12 May 2026
POOR QUALITY SERVICE
The service was very poor and I was not impressed with the quality. Waiting staff were lounging around and watched me eat which made me feel very uncomfortable. Felt like I was rushed out of the restaurant and given the bill without me even asking for it! WOULD NOT RETURN
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