Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 22 Jun 2026

Conned on afternoon tea.

Booked the afternoon tea for myself and friend for their birthday. On the website it says the price is £30. We enjoyed the food and service itself, but when it came to pay, our bill was £60. I questioned why it was double and the waitress said it was pp for the AT. On the website and menu there is nowhere it states its per person. No * used or small print, and was not explained when booked/on arrival and being seated.

Reviewed : 21 Jun 2026

Aztetec hotel's spa is disgusting, it's cold

Both the pool and the saunas are cold and full of children going in and out of the saunas and leaving the door open, the jacuzzi is closed but they were letting the children in and out of it, as well as splashing water in the pool and yelling, and understand me, it's a spa, not a public pool.

Reviewed : 12 Jun 2026

Oh dear oh dear

Made a telephone booking for four adults one baby for sat evening made them aware re allergies etc I was told no problem I asked for a quiet table with room for a pram again no problem the table was booked for 8pm a little later I recieved a phone call from the staff making me aware that the kitchen closes at 8pm which in my experience is unheard of they also informed me that a disco was starting at 8 30 pm (coincidence?) In other words it was pointless us going really.

Reviewed : 11 Jun 2026

Lovely food.

Myself and my partner went for a meal after work. I've got to say the steak was perfect. I always order medium rare and in a lot of restaurants it can be hit and miss. But it was perfect. My partners pie was delicious. Loved the Christmas decorations and ambience. Even though the manageress was on her own there was no fault in service. We will be back very soon.

Reviewed : 06 Jun 2026

Not worth the money - not a luxury experience.

The Leisure facilities were not what we were expecting for a "spa" more like the local swimming pool. The prices in the restaurant were not reflective of the food or service. The room was like a premier inn but the bedding was ancient. The spa treatments were not luxury, the staff were nice, but £42 nails were all smudged on the way out as we were moved along before they dried. By this point we had already decided we were never going back and had another event to go to so left.

Reviewed : 05 Jun 2026

Excellent experience

Good, fresh food well cooked, great value for money. Attentive service but not fussy and very well kept beer! As I found out later that they are award winners. The log fire was lovely and cosy and certainly contributed to the warm friendly pub. We will definitely be back, and not just for our 10% discount.

Reviewed : 04 Jun 2026

Family meal

We went up after the refurb and yes what a difference the deco and the place looks amazing well done to the new tenants and all the staff. We ordered food which the Chef Colin always delivers and the quality is amazing. Would recommend to anyone.

Reviewed : 03 Jun 2026

Terrible Service

We tried to order food but was told they had stopped serving outside despite seeing people getting food. They were serving food inside though! This was only 18.15. Also they didn’t tell us before ordering drinks so we wasted £20 on drinks. Me and my baby came home with empty stomach. We will not be returning.

Reviewed : 23 May 2026

I was mis sold my room at the Aztec Hotel

I selected the hotel using the 'refine search' functions and found one with a pool. I booked this and it was not until I had my payment accepted and confirmation that it said the price did not include the pool. apparently this is only for people booking direct. I was mis sold my room, unfortunately this started my stay on a negative and its quite difficult to see positives after you know you have been duped. the hotel blamed booking.com.

Reviewed : 14 May 2026

Quite uncomfortable due to the freezing cold room

The room was freezing cold. We couldn't get the temperature above 15oC and the air conditioning blew cold air all night. The shower room was freezing , even with the heated towel rail on. The breakfast wasn't very hot. The receptionist took a note of the problems we had encountered but didn't really offer any apology.

Reviewed : 06 May 2026

Home cooked food at its best

This is a lovely little pub, with lovely home cooked food. The menu has plenty for everyone, and there is a specials board each day. The staff are very friendly and accommodating. . Whilst there is a large car park across road, it can be a bit tricky crossing the road at bust times.

Reviewed : 06 May 2026

Limited spa, limited wifi, overall poor.

Overall the reservation process is poor as they seemed to be expecting one guest despite the reservation clearing stating two guests. Even after check in the staff did not bother updating the room with towels etc for two guests. In summary there is no attention to customer service and the hotel certainly does not make sure a spa is available for residents (even the pool and whirl pool are limited access for children under 14 so kids have limited activties)

Reviewed : 03 May 2026

Staff top marks from us

Brilliant service nice food attentive staff and very reasonable price I took my 2 teenage kids they had a burger and lasagne and I also had burger.just a great friendly place to eat keep up the good work parking great at the rear.