Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 18 May 2026

Good honest food

My wife and I went there for our evening meal (Tea, Dinner, supper, whatever you call it) and the food was superb. The steak and kidney pudding (locally made) was the best I've eaten and my wife had fish. Beautifully served and delicious. To cap it all, really nice friendly staff too.

Reviewed : 05 May 2026

Aztec Hotel really bad.

Since the truth is that I am not happy with the hotel, I never find anyone at the reception and even if I call, they do not pick up the phone, yesterday I went to the bar with my card credit card and they told me that they couldn't give me anything because the card was not registered in the room, which doesn't make sense because it's a bar open to the public and I was paying with my card, not putting the money in the room account.

Reviewed : 04 May 2026

Yuk

Went with my husband for cheese pie special,sat looking around and it was dirty. Dead flies on the windows ledge and carpet needed a vac. Ask for condiments and brown sauce and ketchup came squirted on a plate and looked lumpy.tasted it and was disgusting. The cheese pie was made with blue cheese( not written on the menu) so I didn't like that. Pleasant service but overall experience was like a greasy jeans!

Reviewed : 29 Apr 2026

Disappointing.

The single room was dreadful. No chair to sit on. No shelving in bathroom to put toiletries on and the shower smelt of cat pee. Not a pleasant room to be in . Certainly not four star. It smelt awful, staff put bleach down the shower drain. Smell came straight back. Better rooms in a Premier Inn. Breakfast let down by having to wait too long fir your breakfast to come when ordered.

Reviewed : 24 Apr 2026

Limited spa, limited wifi, overall poor.

Overall the reservation process is poor as they seemed to be expecting one guest despite the reservation clearing stating two guests. Even after check in the staff did not bother updating the room with towels etc for two guests. In summary there is no attention to customer service and the hotel certainly does not make sure a spa is available for residents (even the pool and whirl pool are limited access for children under 14 so kids have limited activties)

Reviewed : 19 Apr 2026

What the heck was going on?

The food, whilst I can’t say has been bad in recent times, it is not what it used to be and it has gone down-hill. The customer service however, has noticeably declined. Gone are the friendly and helpful staff who could guarantee a decent service, rather it appears to be more of a bunch of kids in charge here, arguable more interested in socialising than taking down the details of orders correctly, nor ensuring all meals arrive somewhat together – if at all.

Reviewed : 04 Apr 2026

Staff top marks from us

Brilliant service nice food attentive staff and very reasonable price I took my 2 teenage kids they had a burger and lasagne and I also had burger.just a great friendly place to eat keep up the good work parking great at the rear.

Reviewed : 03 Apr 2026

Poor food and service so very Thwaites

We booked a meal on Sunday 14th May for a friends birthday. We all ordered our meals and then ordered drinks. The men ordered blonde beer only to be told it was off and they would have to wait. I ordered a a 5 been chilli. When it came it was cold and dry I sent it back only to receive the same meal back with some greenery on top.

Reviewed : 02 Apr 2026

Shocking behaviour

The table became available just as my husband was ordering drinks so we all started to make our way through, only to be confronted with the rudest person I have ever encountered. She stood behind the bar and yelled they are not having that table. Absolutely horrified I was carrying my 9 month old grandson, so felt the only thing to do was to leave I have no words to describe the absolute horror this woman was. I would never set foot in that "pub" again.