daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 01 Oct 2026
Give this place a wide berth
Disgusting asked if Home made told brought in string chicken, fatty bacon and more cabbage than anything then served on bed of cabbage, joke unless you were a rabbit Complained expecting something to be done, told still had to pay full price joke customer service only winner was dog with us as he ate it as it was only fit for dog My fish n chips chips under cooked batter soggy Definable year not worth the money
Reviewed : 27 Sep 2026
An experience to forget
My youngest nephew then found his glass had a serious and visible crack in it. The starters finally arrived a good 30 minutes after they had been ordered, again no apology and even then one of the starters was incorrect. They did offer, grudgingly, to exchange it.On to the main course. Five of the six meals arrived and, five minutes later mine arrived. I'd ordered from the specials board. it was said to include Mustard MASH. It arrived with hot food piled on a horrible heap of cold potato salad.
Reviewed : 24 Sep 2026
This spa is not worth 1 star!
After being told my party of 7 could turn up Sunday and use their pay as you gym spa pass and then have afternoon tea without needing payment. So we were all set rang today to book a treatment to now be told we are unable to go as they didn’t book it in. I managed to get a call back from the so called manager who more or less told me we were not told that and he could not accommodate us so bang goes my birthday treat as now too late to book anywhere else.
Reviewed : 21 Sep 2026
Great stay with great service
Turned up with a party of 16, had to add a plus one and was well accommodated, really good food and service, mine didn't arrive as expected but the team put it right straight away, always difficult with a large party of people, but the food came almost simultaneously for everyone which was unexpected, food was excellent from that point, the place has a lovely historic feel to it as several of our party had been here before over the last couple of decades, would definitely return myself.
Reviewed : 20 Sep 2026
Unnacceptable
Our stay at the Cottons on 11th and 12th February(which was essential travel for my father's funeral) the heating didn't work, eventually found someone, who came and reset the thermostat, but went off again soon after, the second night was the same it was -1/2 outside, someone brought us a electric heater at about 10.30 pm . The shower didn't get hot. Had to ask for coffee, teaspoons etc . Frayed carpets. Very unpleasant stay in very personal circumstances. Room 148
Reviewed : 15 Sep 2026
Another good customer Lost
We have been regular customers at this pub over the years & always had good service and meals . . . until yesterday (Tuesday) lunchtime. You expect three things when you enter a restaurant: to be given a table, a menu & offered drinks. So we were given a table in full sight of the lady in charge and were then ignored for ten minutes, at which point we got up and left. As we left, the lady offered the excuse that there was a problem with the gas in the kitchen.
Reviewed : 23 Aug 2026
We will not be visiting again!
The service was extremely poor considering that it was not busy and there were ample waiting on staff. We had to ask for everything from ordering to asking to pay not to mention over a half hour to wait for food and with a young baby in the party this was not acceptable. The food was just ok, the portion sizes were very disappointing thus making the value under par. The scallop starter was also poor value with three scallops for £17.50!! We haven't even paid that in some Manchester restaurants.
Reviewed : 20 Aug 2026
Not a good experience
We ordered two meals. Scampi and chips and Hunters chicken with chips. After 20 minutes we were told they had no Scampi and was offered Fish goujons but in batter not breadcrumbs. Why tell us after 20 minutes ? And not after we had ordered. Surely the chef should know what he has in . Another 25 minutes of waiting, the food arrived . Only to have some Scampi on it and some fish goujons. Over cooked. Fries not chips. The Hunters chicken had way too much cheese on top.
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