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Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 16 Sep 2026
A disappointing night away from home.
When I arrived the reception staff were abrupt and unwelcoming. The room was adequate although the pillows were awful. For a room costing over £200 I would say it was barely worth a quarter of that. I will not be returning. Oh and the advertised bath products were tiny. Don’t try to order a la carte at breakfast as you can’t. What you can do is order the fixed options without various of the things!!!!
Reviewed : 16 Sep 2026
Went for a meal very disappointed
Went for a meal very disappointed crinkle chips small potions but expensive for what we had would not recommend felt rushed and not relaxing atmosphere .
Reviewed : 13 Sep 2026
Would not recommend to anyone!
Booked a family meal for my sons birthday yesterday, what a disappointment. Some of the choices that our family ordered had run out, bearing in mind it was only 4.30pm, then some of the meals were under cooked. Next was the sweet course, no chocolate ice cream, someone ordered the lemon sorbet cheese cake and guess what no lemon sorbet left also they had run out of baileys for our coffee. It was a very disappointing evening and would never go again.
Reviewed : 04 Sep 2026
Poor service,
Very poor service on my visit,the food nothing special,pizza tasted like 69p one from tesco.Drinks very expensive.All in all a very poor visit.I won't be going back.
Reviewed : 04 Sep 2026
Well situated but otherwise poor.
Room service poor- some food undercooked. Requested a ground floor room and had this confirmed by the hotel. Arrived to be given a room on floor 3 with no option to move. Room and communal areas very dated. Various stains in room. Communication with the spa very poor. Not enough staff at breakfast causing delays and inaccuracies in orders for group. For the cost of the room I would expect a better standard. Noise from other rooms was distracting.
Reviewed : 29 Aug 2026
Disappointing.
The single room was dreadful. No chair to sit on. No shelving in bathroom to put toiletries on and the shower smelt of cat pee. Not a pleasant room to be in . Certainly not four star. It smelt awful, staff put bleach down the shower drain. Smell came straight back. Better rooms in a Premier Inn. Breakfast let down by having to wait too long fir your breakfast to come when ordered.
Reviewed : 22 Aug 2026
Well below par.
Disappointing. My favourite place to go in Blackburn and today was not very nicè the chicken Kiev was dry and the garlic tasted bitter there was th salt already on the chips then the gammon was placed on the chips witch is char grilled so the gammon went really salty and the chips went black . Plus was quite cold. by the time I got table checked it was too late and seemed pointless complaining .
Reviewed : 14 Aug 2026
Family birthday
The staff were very helpful on arrival by holding the door open as some of our party had mobility issues. Very welcoming. Busy pub but staff very efficient without rushing guests to choose food or drink. Excellent food. Good sized portions. Had salmon and prawn cocktail. Duck chorizo salad and goats cheese parcel. Mains were beef and mushrooms pot pie and thai salmon salad. Very tasty.
Reviewed : 13 Aug 2026
Disgusting service and food contamination
We decided to visit the The Royal after a family walk and ordered 3 meals. We ordered the firecracker chicken as part of our meals. In the salad was a large feather beneath the salad. When we approached the staff the bar lady was kind and polite and took the plate away. What happened next was disgusting. The manger rudely came over and stated that this was not his fault and he wouldn't be offering a replacement
Reviewed : 12 Aug 2026
Brilliant experience
7 of us went for a few drinks and a bite to eat. It didn’t disappoint from walking through the door. The staff were so friendly, the service was perfect. The food was out of this world. Will definitely be back and really looking forward to it!
Reviewed : 12 Aug 2026
Came hungry left even hungry!! Not good at all
Ordered a 'special' red tai curry worth £20. Came in a tiny dish, rock hard microwaved rice, raw slimy prawns and a huge dollop of cheap curry sauce. Both soup starters we had came cold and one tasted as though it was drenched in Sambuca! Came hungry left hungry. Expected so much better from other reviews but wont be returning anytime soon! Awful
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