Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 24 Jul 2026

What a treat

After a couple recent positive visits for food and drinks I thought we could arrange a long awaited family get together to Celebrate so many missed special occasions over the last few months .. we decided to use the marquee area ( even though the rest of the pub take hygiene VERY seriously). Ben and Kerry suggested a buffet due to numbers, I even met with the chef to choose options ! Boy we were not disappointed.

Reviewed : 17 Jul 2026

Not a good stay at Cottons in Knutsford

Room grubby and dirty, no room service for the 2 days!!! OTHER THAN A PATHETIC ATTEMPT TO MAKE UP THE BEDS, SEE PHOTOS ATTACHED. There were a number of functions on at the hotel, and security were called on a number of occasions due to bedrooms near us at 2am to 4am having some sort of drunken parties, disgraceful. After complaining about no room service and having no sleep, we were offered a discount of £4 that was the biggest insult.

Reviewed : 14 Jul 2026

It’s not a cheap hotel but it felt like it.

We arrived into a dark, stuffy room with view from the window of the main busy road. The aircon was very poor, but opening the window to the sound of cars and Manchesters flight path of continuous planes wasn’t an option. I thought I would grab an extra pillow from the wardrobe - but to was stained and mouldy. I didn’t use the shower or bath - I honestly felt really quite uncomfortable and in the morning following breakfast I couldn’t wait to come home.

Reviewed : 14 Jul 2026

NEVER AGAIN !

To our surprise the table behind (that had ordered the exact same meals) received their food before us! We had to wait an additional 10 minutes for our food to arrive, which was okay but nothing to shout about. We were then asked if we’d like to look at the dessert menu which we accepted, after 15 minutes of waiting for them to come I had to ask the manager for them !! Very poor all round from all the staff ! Unimpressed with the dissatisfying service and will NOT RETURN.

Reviewed : 10 Jul 2026

What a shame ...

It's quite simple. If I order steak and ale pie in a beautiful old pub with a pint of Thwaitses, I expect my chips to be fresh out of a chip pan - not chips that have been cooked (probably in an oven) and kept warm in an oven until being served - lukewarm and a bit dry. Basically, if I want oven chips I can have them at home. So it's a BIG thumbs down from me. Shame.

Reviewed : 29 Jun 2026

This place is a joke!

Seriously if you want a shocking evening meal and a rude customer service then this is the place for you. A colleague of mine was waiting 2 hours for his meal and when confronted the manager he was told they was out of steak and is there nothing else he likes off the menu. Seriously for a four star hotel it's a joke the rooms are OK but seriously go somewhere else as this is far from a four star hotel I would class it as a 2 star and thats being generous.

Reviewed : 24 Jun 2026

Food hygiene is a joke.

There were other, potentially serious, problems. Firstly the stale milk, both in my room and at breakfast. This was totally unacceptable, as everyone knows about food hygiene standards nowadays. If that wasn’t enough, the room was on the cramped side, my egg’s benedict has no butter and the waitresses forgot my orange juice. Oh and I had to ask for the complimentary coffee to be placed in my room(with food). How can you charge £180/night for a room and not even provide the free drinks?

Reviewed : 18 Jun 2026

Great value

Under new management and thought me an the missus would try out the new menu. The beer in here is always top notch and the food was great really good value for money. Had 2 courses a few drink bill was about £40 well worth it and just what we needed. Will definitely be back. Thanks very much guys

Reviewed : 15 Jun 2026

Extremely disappointing overall

From the time we made a reservation until we checked in, we were inundated with emails urging us to book a table in the restaurant. These marketing emails were sent via the booking site and there was no option to stop them. At check in, we were told that we could not have breakfast unless we made a reservation. Thankfully, we never did. When we saw the menu we understood the reason for the aggressive marketing tactics - the prices in the restaurant were extremely high.

Reviewed : 12 Jun 2026

Unnacceptable

Our stay at the Cottons on 11th and 12th February(which was essential travel for my father's funeral) the heating didn't work, eventually found someone, who came and reset the thermostat, but went off again soon after, the second night was the same it was -1/2 outside, someone brought us a electric heater at about 10.30 pm . The shower didn't get hot. Had to ask for coffee, teaspoons etc . Frayed carpets. Very unpleasant stay in very personal circumstances. Room 148

Reviewed : 09 Jun 2026

Thats our first last time we will come here.

We visited as a family and we were not impressed. The layout is not accommodating nor warm, the food was not great. I personally ordered the Haloumi starter which lacked flavour and texture and for mains I ordered the chicken and ham pie which tasted odd and had perfectly squared chicken pieces in a white sauce with chunky pieces of bacon; similar to that you get a KG of for a few quid along with a mass produced pastry lid.

Reviewed : 07 Jun 2026

Good value lunch

Nice cosy pub with a real fire. Friendly service and good value pub grub cooked with pride. I can recommend the chicken breast in white wine sauce. Good atmosphere, home cooked food, lovely warm log fire. Would recommend. Excellent value Pool table and darts available.

Reviewed : 04 Jun 2026

Great village pub.

I’d heard very good things about the new management.The service was friendly, the food was absolutely brilliant. Good wholesome pub food. I had the steak pie which was lovely, with a lovely rich gravy. All plates cleared. We will definitely return, I think if this is the standard, the other pubs in the area should be worried. Thanks again. We will definitely return.