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Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 25 Sep 2026
Poor food and service so very Thwaites
We booked a meal on Sunday 14th May for a friends birthday. We all ordered our meals and then ordered drinks. The men ordered blonde beer only to be told it was off and they would have to wait. I ordered a a 5 been chilli. When it came it was cold and dry I sent it back only to receive the same meal back with some greenery on top.
Reviewed : 23 Sep 2026
Overpriced and not worth the money
Completely over rated and over priced £160 one night for graduation stay over no air con and they knew it was broken. Breakfast dreadful. I have no idea how they can charge this much. Needed an iron was directed to a cupboard photos to follow. No care for customers.
Reviewed : 23 Sep 2026
Very disappointed, bad slow service
We had booked a table for a party of 10 to round off a weekend away celebrating friends 40th birthdays. Having walked for an hour to get to the pub we were very thirsty and ordered drinks which we had to wait 15 minutes for. We then ordered food with a couple of nibble plates to keep us going. An hour and a half after arriving we still didn't have our main courses. The pub did not appear that busy.
Reviewed : 17 Sep 2026
Not a good stay at Cottons in Knutsford
Room grubby and dirty, no room service for the 2 days!!! OTHER THAN A PATHETIC ATTEMPT TO MAKE UP THE BEDS, SEE PHOTOS ATTACHED. There were a number of functions on at the hotel, and security were called on a number of occasions due to bedrooms near us at 2am to 4am having some sort of drunken parties, disgraceful. After complaining about no room service and having no sleep, we were offered a discount of £4 that was the biggest insult.
Reviewed : 10 Sep 2026
Good value lunch
Nice cosy pub with a real fire. Friendly service and good value pub grub cooked with pride. I can recommend the chicken breast in white wine sauce. Good atmosphere, home cooked food, lovely warm log fire. Would recommend. Excellent value Pool table and darts available.
Reviewed : 08 Sep 2026
Really disappointing
Unfortunately we were really disappointed with the quality and service. The meals arrived promptly but both mine and my partner’s main course weren’t cooked properly. In my case the chips served with fish were under cooked and inedible. My partner ordered a mushroom sandwich was overcooked to a sloppy tasteless melee. Fish and chips is usually a pub food staple and whilst the fish served wasn’t as bad as the chips it wasn’t great either and it shouldn’t be so difficult to get right.
Reviewed : 06 Sep 2026
A wonderful experience
My husband and I have just had a wonderful meal at this gastro pub. We chose the roast beef & Yorkshire pudding with vegetables. For dessert I had sticky toffee pudding with ice cream whilst my husband had rum & rain ice cream with a rum to pour over the top. Everything was freshly made (no frozen stuff) It was the best meal we have ever had in ages. We highly recommend paying the pub a visit but book a table first. Very friendly welcoming staff.
Reviewed : 27 Aug 2026
Disappointing.
The single room was dreadful. No chair to sit on. No shelving in bathroom to put toiletries on and the shower smelt of cat pee. Not a pleasant room to be in . Certainly not four star. It smelt awful, staff put bleach down the shower drain. Smell came straight back. Better rooms in a Premier Inn. Breakfast let down by having to wait too long fir your breakfast to come when ordered.
Reviewed : 26 Aug 2026
Absolutely excellent
Well worth the effort to visit , we had the fish and chips x2 plus the southern fried chicken tenders and chips, I can honestly say it was the best fish and chips I’ve ever eaten out couldn’t fault it , my wife said her fried chicken was really tasty , the place itself is tastefully decorated and you can tell they have a pride about the way it looks. We would not hesitate to recommend this Inn, also a mention to the lady who looked after us Alice , brilliant!
Reviewed : 24 Aug 2026
Food hygiene is a joke.
There were other, potentially serious, problems. Firstly the stale milk, both in my room and at breakfast. This was totally unacceptable, as everyone knows about food hygiene standards nowadays. If that wasn’t enough, the room was on the cramped side, my egg’s benedict has no butter and the waitresses forgot my orange juice. Oh and I had to ask for the complimentary coffee to be placed in my room(with food). How can you charge £180/night for a room and not even provide the free drinks?
Reviewed : 20 Aug 2026
Overpriced and disappointing. Will not return
The room was tired. cracked lamp shades, peeling paint and a gap around the door I could literally fit my hand down. I’m fairly certain it doesn’t comply with fire regulations. Breakfast was served basically in the lobby. on arrival we waited to try even get in the car park, there was only 1 member of staff and after walking to reception then walking back to the car to gain entry we went to our room.
Reviewed : 19 Aug 2026
Thwaites has just lost another guest.
Arcane ruling that they cannot accept the Queens shilling after 11.30pm at the bar because they have cashed their till. Inflexible and totally worst service I have had in 25 years of Hotel Travel. Will give this a wide berth and their Sister Hotels.
Reviewed : 17 Aug 2026
Lovely food.
Myself and my partner went for a meal after work. I've got to say the steak was perfect. I always order medium rare and in a lot of restaurants it can be hit and miss. But it was perfect. My partners pie was delicious. Loved the Christmas decorations and ambience. Even though the manageress was on her own there was no fault in service. We will be back very soon.
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