Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 21 Jul 2026

I will never stay at this establishment again!

It was the noisiest hotel I have stayed in. Doors banging,people shouting and being able to hear what was happening in the room & bathroom was not pleasant. close to the airport so numerous planes flying over. worst was the cleanliness in the bathroom, wall had something smeared across it, the plug holes were disgusting, thick black gunge put me of using the bath or the basin as it was extremely visible.

Reviewed : 21 Jul 2026

Well situated but otherwise poor.

Room service poor- some food undercooked. Requested a ground floor room and had this confirmed by the hotel. Arrived to be given a room on floor 3 with no option to move. Room and communal areas very dated. Various stains in room. Communication with the spa very poor. Not enough staff at breakfast causing delays and inaccuracies in orders for group. For the cost of the room I would expect a better standard. Noise from other rooms was distracting.

Reviewed : 19 Jul 2026

Overpriced, lacklustre service, couldn’t use facilities

We had several issues with our stay, all of which would probably have been fine at a cheaper hotel, but were really not up to four star standard. Furthermore could probably have let them go by if any member of staff had shown anything more than grumpy disinterest in our comfort or experience: I received emails telling me to call and book in advance to get a slot in the pool, when I did call I was told only direct bookings could prebook.

Reviewed : 16 Jul 2026

Great stay with great service

Turned up with a party of 16, had to add a plus one and was well accommodated, really good food and service, mine didn't arrive as expected but the team put it right straight away, always difficult with a large party of people, but the food came almost simultaneously for everyone which was unexpected, food was excellent from that point, the place has a lovely historic feel to it as several of our party had been here before over the last couple of decades, would definitely return myself.

Reviewed : 03 Jul 2026

Remortgaged my house for a G&T...

I came on a pub crawl night out with friends and I ordered a gin and tonic at the bar. I was asked for £8.30 and when I questioned why it was so expensive (it was a single!)- I was told because it was a Tanqueray?! I showed them the gin menu where it said £6.50 and the barmaid wasn't having any of it. I reluctantly paid and left. £8.30 for a G&T? Won't be back anytime soon...

Reviewed : 26 Jun 2026

Well below par.

Disappointing. My favourite place to go in Blackburn and today was not very nicè the chicken Kiev was dry and the garlic tasted bitter there was th salt already on the chips then the gammon was placed on the chips witch is char grilled so the gammon went really salty and the chips went black . Plus was quite cold. by the time I got table checked it was too late and seemed pointless complaining .

Reviewed : 18 Jun 2026

Restaurant Shocking.

Slow unattractive staff. Food was on this occasion acceptable. Incorrect order constantly asking what is ordered I don’t understand how places like this stay open they are lucky with the lack of competition in the area.

Reviewed : 16 Jun 2026

This place is a joke!

Seriously if you want a shocking evening meal and a rude customer service then this is the place for you. A colleague of mine was waiting 2 hours for his meal and when confronted the manager he was told they was out of steak and is there nothing else he likes off the menu. Seriously for a four star hotel it's a joke the rooms are OK but seriously go somewhere else as this is far from a four star hotel I would class it as a 2 star and thats being generous.

Reviewed : 10 Jun 2026

I left Aztec Hotel at 11pm bed was too uncomfortable

Room wasn’t ready on arrival bed wasn’t made up until 5pm! The extra bed was given a single quilt inadequate for a double bed. Room was too small even though I had spoke to property twice about number of guests. Bed was uncomfortable and dangerous has sharp metal down the side. Really bad for children staying in the room.

Reviewed : 09 Jun 2026

Really disappointing

Unfortunately we were really disappointed with the quality and service. The meals arrived promptly but both mine and my partner’s main course weren’t cooked properly. In my case the chips served with fish were under cooked and inedible. My partner ordered a mushroom sandwich was overcooked to a sloppy tasteless melee. Fish and chips is usually a pub food staple and whilst the fish served wasn’t as bad as the chips it wasn’t great either and it shouldn’t be so difficult to get right.