daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 23 Jun 2026
Very disappointed. Not the hotel it used to be.
Most of staff were indifferent at best and miserable at worst. Had to chase tidying up and preparation of room every day. Public area toilets were in a poor state. Annoyed that a separate payment was required to use the pool in what is supposed to be a spa hotel. Service was slow. The hotel lacked any form of front of house leadership or motivation or support. Nothing made us feel like we would like to come to Cottons again
Reviewed : 22 Jun 2026
Regular guest but never again!
Confused that after requesting a quiet room - I am next to a noisy lift. Reception seem to think hotel is busy but rooms still available on line, restaurant and car park not at all busy. Why would they ignore a reasonable request from a regular visitor?
Reviewed : 21 Jun 2026
Aztec Hotel really bad.
Since the truth is that I am not happy with the hotel, I never find anyone at the reception and even if I call, they do not pick up the phone, yesterday I went to the bar with my card credit card and they told me that they couldn't give me anything because the card was not registered in the room, which doesn't make sense because it's a bar open to the public and I was paying with my card, not putting the money in the room account.
Reviewed : 14 Jun 2026
Aztetec hotel's spa is disgusting, it's cold
Both the pool and the saunas are cold and full of children going in and out of the saunas and leaving the door open, the jacuzzi is closed but they were letting the children in and out of it, as well as splashing water in the pool and yelling, and understand me, it's a spa, not a public pool.
Reviewed : 03 Jun 2026
What a disappointment it turned out to be.
Starters arrived and although not the best in the world were edible. 7 of the 8 mains arrived and people were waiting for the 8th before tucking in. However after 5 minutes or so, we had to chase the waiter for the outstanding meal. This arrived after a few more minutes on a stone cold plate with no apology whatsoever.
Reviewed : 29 May 2026
Popped in & so glad we did!
We were passing through and saw this fantastic building and were curious as it looked amazing. We were not disappointed at all. I had the Steak and ale pie and although don’t normally get excited by a pie I had to complement their chef as it was perfect! My wife was not disappointed by their burgers either. Lovely Staff, great service, not rushed but not too laid back. I would 100% recommend to any travellers looking for a drink and a bite to eat in Oswaldtwistle (I hope I spelt that right!)
Reviewed : 23 May 2026
How this hotel is rated 4 stars by the AA is beyond me
The room was not soundproofed, constant flow of noisy traffic throughout the night Noise from above room became increasingly intolerable. The bath didn't drain properly because the plughole was full of hairs. The toilet was filthy. We tried to make a formal complaint at reception but was told there were no complaint forms, etc..
Reviewed : 21 May 2026
It’s not a cheap hotel but it felt like it.
We arrived into a dark, stuffy room with view from the window of the main busy road. The aircon was very poor, but opening the window to the sound of cars and Manchesters flight path of continuous planes wasn’t an option. I thought I would grab an extra pillow from the wardrobe - but to was stained and mouldy. I didn’t use the shower or bath - I honestly felt really quite uncomfortable and in the morning following breakfast I couldn’t wait to come home.
Reviewed : 13 May 2026
Terrible Service
We tried to order food but was told they had stopped serving outside despite seeing people getting food. They were serving food inside though! This was only 18.15. Also they didn’t tell us before ordering drinks so we wasted £20 on drinks. Me and my baby came home with empty stomach. We will not be returning.
Reviewed : 13 May 2026
Totally unacceptable
Called in for a drink 5pm. A group of I think regulars at the bar,one in particular tall,short grey hair and tattoos on both forearms never stopped fffing and blinding to the disgust of us and an elderly couple. Male member of staff behind the bar must have heard him and did nothing to tell him from using that language It's obvious they are regulars and think they can do want they want. Who wants to visit a pub and listen to the lowlife talk,I don't for sure.It needs addressing.
Reviewed : 08 May 2026
Spare your cash for the real spa hotel.
Hotel has no foyer.. its unbelievable. £234 a night for a junior room with no breakfast. Ancient rooms with dirty carpets and horrid smell. Got a room cheaper at a spa nearby not.far from Thwaites so called Spa.
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