Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 02 Oct 2026

This is a Fawlty Towers hotel without the wit

This hotel entirely rests on its laurels due to the location. My room was incredibly noisy, small and massively overpriced. This is a Fawlty Towers hotel and don't bother to complain because neither the staff nor Basil can handle it. Its all the customers fault.

Reviewed : 02 Oct 2026

Yuk

Went with my husband for cheese pie special,sat looking around and it was dirty. Dead flies on the windows ledge and carpet needed a vac. Ask for condiments and brown sauce and ketchup came squirted on a plate and looked lumpy.tasted it and was disgusting. The cheese pie was made with blue cheese( not written on the menu) so I didn't like that. Pleasant service but overall experience was like a greasy jeans!

Reviewed : 24 Sep 2026

Extremely disappointing overall

From the time we made a reservation until we checked in, we were inundated with emails urging us to book a table in the restaurant. These marketing emails were sent via the booking site and there was no option to stop them. At check in, we were told that we could not have breakfast unless we made a reservation. Thankfully, we never did. When we saw the menu we understood the reason for the aggressive marketing tactics - the prices in the restaurant were extremely high.

Reviewed : 22 Sep 2026

Not good enough ?

We had been to a canal gala and drove here for a late Sunday lunch. We were met by a lady who said we could sit at any table that hadn`t got a reserved notice (we are not stupid) and she would follow us through with menus. We found a nice table for two and waited and waited for the lady to appear. We were completely ignored and yet people arriving after us were shown the specials board and given menus. We eventually left without either food or drink.

Reviewed : 21 Sep 2026

Went for a meal very disappointed

Went for a meal very disappointed crinkle chips small potions but expensive for what we had would not recommend felt rushed and not relaxing atmosphere .

Reviewed : 20 Sep 2026

Awful night's sleep at the Cottons Hotel.

The noise in bedroom 300 from the heating or plumbing sounded like a jet taking of at times. woke me in the night several times.

Reviewed : 15 Sep 2026

Bitter experience

It really pains me to write a bad review of this pub as I have supported this pub for over 20 years but the sourness of the landlady left an incredible bitter taste in my mouth and I will not set foot in here again. The landlady was behind the bar on arrival but did not acknowledge me or my family. On ordering food, the grumpiness with me and the staff from the landlady was noticeable. The table next to us was served before us despite ordering after us.

Reviewed : 03 Sep 2026

Would not recommend to anyone!

Booked a family meal for my sons birthday yesterday, what a disappointment. Some of the choices that our family ordered had run out, bearing in mind it was only 4.30pm, then some of the meals were under cooked. Next was the sweet course, no chocolate ice cream, someone ordered the lemon sorbet cheese cake and guess what no lemon sorbet left also they had run out of baileys for our coffee. It was a very disappointing evening and would never go again.

Reviewed : 30 Aug 2026

Over priced and dirty

We had the twilight package for the spa and evening meal in the restaurant! The “spa” is a swimming pool, sauna and steam room. Very small area and was dirty. Towels and robes given were also dirty and had to request new ones, then was given a robe so worn and ripped! Girl on reception was rude and did not have a clue how to work her computer system. Didn’t explain anything to us and just pointed us in the direction of the changing room. Staff for the treatment turned up 5 minutes late.

Reviewed : 28 Aug 2026

Staff top marks from us

Brilliant service nice food attentive staff and very reasonable price I took my 2 teenage kids they had a burger and lasagne and I also had burger.just a great friendly place to eat keep up the good work parking great at the rear.

Reviewed : 28 Aug 2026

What a shame ...

It's quite simple. If I order steak and ale pie in a beautiful old pub with a pint of Thwaitses, I expect my chips to be fresh out of a chip pan - not chips that have been cooked (probably in an oven) and kept warm in an oven until being served - lukewarm and a bit dry. Basically, if I want oven chips I can have them at home. So it's a BIG thumbs down from me. Shame.

Reviewed : 18 Aug 2026

Food Poisoning at 4 star hotel.

My partner and I stayed one night at this 4 star hotel last weekend. We both had dinner in the restaurant. About midnight my partner was suddenly feeling sick and was up all night throwing up. Not the weekend away we had planned. I was Ok although I think it was because I had a cooked started and she had a selection from the chefs cold table. I did tell the reception on checkout and they said they were sorry but that was it.

Reviewed : 14 Aug 2026

I will never visit again

I was very disappointed with food I had the turkey off the special board and it was the worst turkey I have ever had the sprouts where undercooked the parsnips where hard and the roast potatoes where hard I got a little pot of gravy which was tasteless the pig in blankets where pink and a little ring of stuffing it all was disgusting and I wasn't the only one who complained about there food around the table one even complained that much they got there money back im not one too complain so didn't