daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 02 Jun 2026
Thats our first last time we will come here.
We visited as a family and we were not impressed. The layout is not accommodating nor warm, the food was not great. I personally ordered the Haloumi starter which lacked flavour and texture and for mains I ordered the chicken and ham pie which tasted odd and had perfectly squared chicken pieces in a white sauce with chunky pieces of bacon; similar to that you get a KG of for a few quid along with a mass produced pastry lid.
Reviewed : 29 May 2026
Overpriced and not worth the money
Completely over rated and over priced £160 one night for graduation stay over no air con and they knew it was broken. Breakfast dreadful. I have no idea how they can charge this much. Needed an iron was directed to a cupboard photos to follow. No care for customers.
Reviewed : 26 May 2026
Poor food - rude manager
We ordered two meals which arrived very quickly but unfortunately the chips were cheap/ tasteless and there was a drizzle of gravy on the mince and onion pie meal (the pie was a small piece for a £12 meal along with cheap supermarket chips). We asked for a little more gravy and to our surprise found they had charged £1.50 for the extra. Upon bringing this to the attention of the lady on the till, the manager rudely interjected and stated that they would charge for it.
Reviewed : 25 May 2026
Mismanagement at the Aztec Hotel
We booked and paid for a signature family room, but when we opened the door, there were other people in the room. Quite embarrassing experience as obviously the room was double booked. Eventually we were given a standard double bed room and the sofa was turned into an extra bed for our son. There was no compensation.
Reviewed : 18 May 2026
Poor service
So disappointing to have the front of house manager speak to my mum in such a manner. Not sure if the guy is under pressure but really, there is a way to speak to people, whether frustrated or not! Forcing their customers what to order and how much food they can order is beyond disgraceful behaviour!
Reviewed : 09 May 2026
Absolutely lovely meal
We came across this pub on a drive the other day and decided to book in for lunch. Really cosy style pub with lovely log fires, different seating areas and a large car park. There are amazing views from the back of the pub. Extensive menu with something for everyone and the prices are decent also far too many pubs these days yet to make their menus posh and fancy but this one is great home cooked food and lots of choice.
Reviewed : 01 May 2026
Never ever have a meal here!
We ordered prawn and smoked salmon cocktail, which at £18:95 seemed a little expensive. What it comprised of was a small piece of smoked salmon and about 8 baby shrimps. ( Prawns they were not and even calling them shrimps would be a stretch.) All on a bed of lettuce. The chips that came with the main course were half cooked, tasteless and difficult to swallow. The linguine had almost the equivalent of two sliced chilli peppers hidden it which completely took away the delicate flavour of the crab
Reviewed : 27 Apr 2026
Very disappointing to say the least
I was looking forward to returning for a Sunday lunch of the highest quality but what I was served fell considerably short. For starters the wife and I shared mussels. I often order mussels as I'm very partial to one from time to time. These were the worst I've ever had the misfortune to eat. Must of been frozen v strange taste. Really really poor. For main I had the lamb rump. At £26 this was quite possibly the most overpriced meal over ever eaten. 3 small tiny fatty pieces of lamb.
Reviewed : 18 Apr 2026
Rude Manager typical of Thwaites group.
Stayed with a group of friends for a birthday celebration & long walks with the dogs. Beautiful setting, comfortable but small rooms. Food average, service very poor. Assistant Manager made us feel that everything was too much trouble, that we were an inconvenience instead of paying guests. Requested feedback from us then emailed an appalling & very offensive reply.
Reviewed : 14 Apr 2026
Impeccable!
The staff were so polite and attentive throughout our time and the food was absolutely impeccable! I cannot emphasis enough how flavoursome and high quality the food itself was, portion sizes were perfect and the presentation was wonderful. We both agreed this place absolutely has exceeded what we’re already quite high expectations and we will definitely be visiting again!
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