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Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 16 Sep 2026
What the heck was going on?
The food, whilst I can’t say has been bad in recent times, it is not what it used to be and it has gone down-hill. The customer service however, has noticeably declined. Gone are the friendly and helpful staff who could guarantee a decent service, rather it appears to be more of a bunch of kids in charge here, arguable more interested in socialising than taking down the details of orders correctly, nor ensuring all meals arrive somewhat together – if at all.
Reviewed : 31 Aug 2026
A disappointing night away from home.
When I arrived the reception staff were abrupt and unwelcoming. The room was adequate although the pillows were awful. For a room costing over £200 I would say it was barely worth a quarter of that. I will not be returning. Oh and the advertised bath products were tiny. Don’t try to order a la carte at breakfast as you can’t. What you can do is order the fixed options without various of the things!!!!
Reviewed : 26 Aug 2026
Remortgaged my house for a G&T...
I came on a pub crawl night out with friends and I ordered a gin and tonic at the bar. I was asked for £8.30 and when I questioned why it was so expensive (it was a single!)- I was told because it was a Tanqueray?! I showed them the gin menu where it said £6.50 and the barmaid wasn't having any of it. I reluctantly paid and left. £8.30 for a G&T? Won't be back anytime soon...
Reviewed : 25 Aug 2026
This place is a joke!
Seriously if you want a shocking evening meal and a rude customer service then this is the place for you. A colleague of mine was waiting 2 hours for his meal and when confronted the manager he was told they was out of steak and is there nothing else he likes off the menu. Seriously for a four star hotel it's a joke the rooms are OK but seriously go somewhere else as this is far from a four star hotel I would class it as a 2 star and thats being generous.
Reviewed : 18 Aug 2026
Overpriced old rusty rotten hotel room for £250
Sofa bed was horrendously inadequate. huge mirror stuck above the main bed, which I was nervous of sleeping under, especially as a boy was killed near us from a large mirror falling off a wall and crushing him. woken up middle of the night by drunk guests parting in the halls, no staff to assist with the noise/behaviour. drinks very over priced, £10 for a glass of Prosecco. service at breakfast was non existent. so expensive for a grimy hotel room.
Reviewed : 17 Aug 2026
Dont bother
Food is okish. I had the steak and asked for medium but it came out rare. The grey haired older woman that runs it is so rude and obnoxious. Love, you live in a little pub that no one cares about. If you were so important you would have retired 20 year ago but instead your on your feet everyday. You’re deluded !
Reviewed : 13 Aug 2026
Disappointing evening meal
We had a good welcome into the pub and the waitress was very nice and informative . The starters were very nice but when it came to the main course it was a big disappointment. The fillet steak was tasteless, the potatoes par cooked and the duck was tough and raw. While we there the couple next to us sent a steak back also.
Reviewed : 01 Aug 2026
Well worth a visit!
Excellent food, excellent service and value for money. The menu is simple but with plenty of choice, portion sizes generous but not over facing and the food is good honest home cooked food by a chef who obviously knows what he is doing. It’s a long time since I’ve eaten at the Bay and I will be going back for more.
Reviewed : 31 Jul 2026
What a shame ...
It's quite simple. If I order steak and ale pie in a beautiful old pub with a pint of Thwaitses, I expect my chips to be fresh out of a chip pan - not chips that have been cooked (probably in an oven) and kept warm in an oven until being served - lukewarm and a bit dry. Basically, if I want oven chips I can have them at home. So it's a BIG thumbs down from me. Shame.
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