daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 30 Jul 2026
Family birthday
The staff were very helpful on arrival by holding the door open as some of our party had mobility issues. Very welcoming. Busy pub but staff very efficient without rushing guests to choose food or drink. Excellent food. Good sized portions. Had salmon and prawn cocktail. Duck chorizo salad and goats cheese parcel. Mains were beef and mushrooms pot pie and thai salmon salad. Very tasty.
Reviewed : 17 Jul 2026
Poor food - rude manager
We ordered two meals which arrived very quickly but unfortunately the chips were cheap/ tasteless and there was a drizzle of gravy on the mince and onion pie meal (the pie was a small piece for a £12 meal along with cheap supermarket chips). We asked for a little more gravy and to our surprise found they had charged £1.50 for the extra. Upon bringing this to the attention of the lady on the till, the manager rudely interjected and stated that they would charge for it.
Reviewed : 12 Jul 2026
Stopped by here on our way to the coast.
Given a warm friendly welcome by the barmaid we ordered drinks and asked if they were serving food told sorry no finishes at 2pm, it was 2.03pm.However off she went to check with the kitchen and told yes you can order food, and that's what you call customer service. We both ordered club sandwich and oh boy was it worth the wait, toasted bloomer with a side of fries and side salad. It was absolutely gorgeous and a huge portion.
Reviewed : 11 Jul 2026
POOR QUALITY SERVICE
The service was very poor and I was not impressed with the quality. Waiting staff were lounging around and watched me eat which made me feel very uncomfortable. Felt like I was rushed out of the restaurant and given the bill without me even asking for it! WOULD NOT RETURN
Reviewed : 04 Jul 2026
Another good customer Lost
We have been regular customers at this pub over the years & always had good service and meals . . . until yesterday (Tuesday) lunchtime. You expect three things when you enter a restaurant: to be given a table, a menu & offered drinks. So we were given a table in full sight of the lady in charge and were then ignored for ten minutes, at which point we got up and left. As we left, the lady offered the excuse that there was a problem with the gas in the kitchen.
Reviewed : 04 Jul 2026
Terrible food
Food was awful , chips couldn't even eat them , gammon just fat , VERY disappointed, no sorry from staff was refunded on the gammon Won't be going again
Reviewed : 03 Jul 2026
Overpriced, badly managed and bad service
The fact that its a spa hotel yet we couldn't use the Spa. Priority was given to locals and ppl who booked outside of booking.com. Feel cheated out of that given its a spa hotel and that's why we paid the overpriced rate yo go there. Also the service was bad and the food was bad. Took 40 minutes for breakfast to arrive and when it did it was presented by a young gentlemen who was covered in what patches. Poor guy, but not an appetising sight.
Reviewed : 22 Jun 2026
What a treat
After a couple recent positive visits for food and drinks I thought we could arrange a long awaited family get together to Celebrate so many missed special occasions over the last few months .. we decided to use the marquee area ( even though the rest of the pub take hygiene VERY seriously). Ben and Kerry suggested a buffet due to numbers, I even met with the chef to choose options ! Boy we were not disappointed.
Reviewed : 13 Jun 2026
Excellent 1 Night Stay
The room was neat and tidy, well decorated, had a very comfortable bed with a tasteful modern bathroom, which had a very good raindrop and handheld shower with nice fluffy towels. In the room there was complimentary water, tea and coffee. The coffee being excellent coffee bags but no complimentary biscuits which would have been a nice touch. We booked directly on a bed and breakfast basis. The breakfast was excellent I have to say with plenty of choice.
Reviewed : 12 Jun 2026
Stay away at busy times
The service was so slow.. i would never recommend coming here on at Saturday night like we did.. the food was average at best... we kept getting the wrong drinks which my party found frustrating especially after waiting 35 mins for them..
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