Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 20 Jul 2026

Overpriced and not worth the money

Completely over rated and over priced £160 one night for graduation stay over no air con and they knew it was broken. Breakfast dreadful. I have no idea how they can charge this much. Needed an iron was directed to a cupboard photos to follow. No care for customers.

Reviewed : 18 Jul 2026

Another good customer Lost

We have been regular customers at this pub over the years & always had good service and meals . . . until yesterday (Tuesday) lunchtime. You expect three things when you enter a restaurant: to be given a table, a menu & offered drinks. So we were given a table in full sight of the lady in charge and were then ignored for ten minutes, at which point we got up and left. As we left, the lady offered the excuse that there was a problem with the gas in the kitchen.

Reviewed : 18 Jul 2026

What afternoon tea?

Receptionist had our names booked in but on entering the restaurant was told they were not expecting us and asked us to wait!! The picture on the website is nothing like what was put in front of us! Sandwiches bland and thrown on the plate !! Restaurant staff huffing and puffing down his nose when asked for something, its not as if the restaurant was full, six of us and another family!!....... Afternoon Tea needs to be taken off the Menu!!

Reviewed : 08 Jul 2026

Family birthday

The staff were very helpful on arrival by holding the door open as some of our party had mobility issues. Very welcoming. Busy pub but staff very efficient without rushing guests to choose food or drink. Excellent food. Good sized portions. Had salmon and prawn cocktail. Duck chorizo salad and goats cheese parcel. Mains were beef and mushrooms pot pie and thai salmon salad. Very tasty.

Reviewed : 05 Jul 2026

Not good at all.

Rooms quite basic, a bit tired looking and small, no fridge. Bar and breakfast service not great, slow, got things wrong, we had to cancel evening drink order after waiting over 20 mins or would have been late for restaurant. One member of staff put cutlery for breakfast on outside table where we were eating by holding the ‘eating’ end of spoons, knives etc. Considering it’s AA rating and price it was disappointing

Reviewed : 28 Jun 2026

Awful experience

From 2hour waits for food to rude waiting in staff it became laughable, one evening I saw two people come back into the hotel and sit down and eat a Mac Donald’s and KFC both on different tables in a 4star rated hotel. I Suspect either the staff are terrified of the chef or the staff don’t communicate with the chef. After all is said and done despite the lovely decor I would avoid this place if you are looking for a 4star stay it’s more like faulty towers than a four star hotel and such a shame

Reviewed : 27 Jun 2026

Totally unacceptable

Called in for a drink 5pm. A group of I think regulars at the bar,one in particular tall,short grey hair and tattoos on both forearms never stopped fffing and blinding to the disgust of us and an elderly couple. Male member of staff behind the bar must have heard him and did nothing to tell him from using that language It's obvious they are regulars and think they can do want they want. Who wants to visit a pub and listen to the lowlife talk,I don't for sure.It needs addressing.

Reviewed : 20 Jun 2026

Not a good experience

First and last visit, Friday 5pm. Mt husband ordered fish and chips, the fish was small to say the least! I ordered gammon pineapple and egg. The egg was a rubber blob, chips dry and served with salad. We didn't stay for desert. We were asked if we enjoyed our meal when we went to pay! Our negative reply was "oh dear" ( with a smile) we weren't offered a stopper for our half bottle of wine that we decided to take home. We will not be returning.

Reviewed : 20 Jun 2026

Quite uncomfortable due to the freezing cold room

The room was freezing cold. We couldn't get the temperature above 15oC and the air conditioning blew cold air all night. The shower room was freezing , even with the heated towel rail on. The breakfast wasn't very hot. The receptionist took a note of the problems we had encountered but didn't really offer any apology.

Reviewed : 12 Jun 2026

Poor food and service so very Thwaites

We booked a meal on Sunday 14th May for a friends birthday. We all ordered our meals and then ordered drinks. The men ordered blonde beer only to be told it was off and they would have to wait. I ordered a a 5 been chilli. When it came it was cold and dry I sent it back only to receive the same meal back with some greenery on top.