Daniel Thwaites
versus web4orce ltd

Daniel Thwaites Latest Reviews

Reviewed : 10 Jul 2026

Not good at all.

Rooms quite basic, a bit tired looking and small, no fridge. Bar and breakfast service not great, slow, got things wrong, we had to cancel evening drink order after waiting over 20 mins or would have been late for restaurant. One member of staff put cutlery for breakfast on outside table where we were eating by holding the ‘eating’ end of spoons, knives etc. Considering it’s AA rating and price it was disappointing

Reviewed : 10 Jul 2026

Won't be back!

Booked a table here a week prior for the first time available, 5pm. Bearing in mind I have a child that needs to do the whole routine for school, we walk in at 4:51pm to be told that it will be at least 15-20 minutes before we get our table. The poor waitress was apologetic, but the manager was not and the girl who told us the bad news at the till couldn’t care less . We used to visit this pub regularly, but this is the second time in a row we’ve had an issue with them.

Reviewed : 05 Jul 2026

Poor afternoon tea!

Visited in Aug for a school friends reunion. Had to pay £29.99 for this in advance. Which I found odd. When we arrived in restaurant we were pretty much ignored. Asked for a jug of water which we were eventually given after about 20 mins. Afternoon tea was poor at best. Small portions and no staff available to complain to. Will not return.

Reviewed : 30 Jun 2026

Over priced and dirty

We had the twilight package for the spa and evening meal in the restaurant! The “spa” is a swimming pool, sauna and steam room. Very small area and was dirty. Towels and robes given were also dirty and had to request new ones, then was given a robe so worn and ripped! Girl on reception was rude and did not have a clue how to work her computer system. Didn’t explain anything to us and just pointed us in the direction of the changing room. Staff for the treatment turned up 5 minutes late.

Reviewed : 24 Jun 2026

Not good

Novelty of the new landlord/landlady has worn off walked in on a Saturday night whilst they had an act on and sadly only a handful of people at the bar, looks like they have obviously upset a few people as the last night we went in you couldn't move, it would be such a shame o see a decent pub go under... thwaites need to seriously have a look at who they are employing to run their pubs

Reviewed : 19 Jun 2026

Disappointing once again

Alarm bells should have rung large sign outside advertising for chefs, service could not fault, starters pork pie and a garlic bread hot ok. Main courses not so good chips more like roast potatoes, cheese and onion pie Luke warm in middle very uninviting. ploughmans appeared to have been around a while ham dried up. Ham and eggs nothing special very salty.

Reviewed : 16 Jun 2026

Staff top marks from us

Brilliant service nice food attentive staff and very reasonable price I took my 2 teenage kids they had a burger and lasagne and I also had burger.just a great friendly place to eat keep up the good work parking great at the rear.

Reviewed : 14 Jun 2026

This place is a joke!

Seriously if you want a shocking evening meal and a rude customer service then this is the place for you. A colleague of mine was waiting 2 hours for his meal and when confronted the manager he was told they was out of steak and is there nothing else he likes off the menu. Seriously for a four star hotel it's a joke the rooms are OK but seriously go somewhere else as this is far from a four star hotel I would class it as a 2 star and thats being generous.

Reviewed : 07 Jun 2026

Very disappointing to say the least

I was looking forward to returning for a Sunday lunch of the highest quality but what I was served fell considerably short. For starters the wife and I shared mussels. I often order mussels as I'm very partial to one from time to time. These were the worst I've ever had the misfortune to eat. Must of been frozen v strange taste. Really really poor. For main I had the lamb rump. At £26 this was quite possibly the most overpriced meal over ever eaten. 3 small tiny fatty pieces of lamb.

Reviewed : 01 Jun 2026

Unnacceptable

Our stay at the Cottons on 11th and 12th February(which was essential travel for my father's funeral) the heating didn't work, eventually found someone, who came and reset the thermostat, but went off again soon after, the second night was the same it was -1/2 outside, someone brought us a electric heater at about 10.30 pm . The shower didn't get hot. Had to ask for coffee, teaspoons etc . Frayed carpets. Very unpleasant stay in very personal circumstances. Room 148

Reviewed : 27 May 2026

Good value for money

Went for impromptu lunch. Excellent service. Food was lovely and very good value for money. I chose the scampi and changed the sides due to my foodie intolerances and this was accommodated without fuss. Staff very friendly.

Reviewed : 22 May 2026

Went for a meal very disappointed

Went for a meal very disappointed crinkle chips small potions but expensive for what we had would not recommend felt rushed and not relaxing atmosphere .