Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 14 Sep 2026

Dreadful sleep, Food made us very ill.

The food - was just terrible, yes I am a vegetarian but un cooked peppers and soggy veg is just not my thing. To make things worse, several family members including myself got very very poorly from the evening buffet!! (we have informed the hotel and are awaiting a call back which has yet to materialise!) The room - we were awoken at 0800 on the sunday morning by a laundry delivery, lots of banging and shouting.

Reviewed : 06 Sep 2026

Worst service I’ve ever experienced

I’m surprised there are not more terrible reviews given that half the tables there left before dessert and many were asking for refunds. At £65 a head you’d expect good food and good service, the food was good, but the service was so disorganised. Some people didn’t even have tables when they arrived. Each course took around an hour or more to be served and cleared. A four course meal took 4 and a quarter hours. People were starving and complaining.

Reviewed : 31 Aug 2026

Aztec Hotel really bad.

Since the truth is that I am not happy with the hotel, I never find anyone at the reception and even if I call, they do not pick up the phone, yesterday I went to the bar with my card credit card and they told me that they couldn't give me anything because the card was not registered in the room, which doesn't make sense because it's a bar open to the public and I was paying with my card, not putting the money in the room account.

Reviewed : 22 Aug 2026

Overpriced old rusty rotten hotel room for £250

Sofa bed was horrendously inadequate. huge mirror stuck above the main bed, which I was nervous of sleeping under, especially as a boy was killed near us from a large mirror falling off a wall and crushing him. woken up middle of the night by drunk guests parting in the halls, no staff to assist with the noise/behaviour. drinks very over priced, £10 for a glass of Prosecco. service at breakfast was non existent. so expensive for a grimy hotel room.

Reviewed : 14 Aug 2026

Not good enough ?

We had been to a canal gala and drove here for a late Sunday lunch. We were met by a lady who said we could sit at any table that hadn`t got a reserved notice (we are not stupid) and she would follow us through with menus. We found a nice table for two and waited and waited for the lady to appear. We were completely ignored and yet people arriving after us were shown the specials board and given menus. We eventually left without either food or drink.

Reviewed : 08 Aug 2026

Expensive and poor quality

Firstly we were not allowed to pick our own seats and were shown to a dark corner, the pub was very cold and when the meal arrived I was presented with undercooked veg and slices of turkey which had no taste at all and looked very much like the thinly sliced turkey you get in a supermarket, in fact I have had tastier turkey from a supermarket. The tastiest part of the meal were the mashed carrots. Felt it was money wasted and I will definitely not be eating here again. Don't usually write review

Reviewed : 04 Aug 2026

Awful night's sleep at the Cottons Hotel.

The noise in bedroom 300 from the heating or plumbing sounded like a jet taking of at times. woke me in the night several times.

Reviewed : 29 Jul 2026

A wonderful experience

My husband and I have just had a wonderful meal at this gastro pub. We chose the roast beef & Yorkshire pudding with vegetables. For dessert I had sticky toffee pudding with ice cream whilst my husband had rum & rain ice cream with a rum to pour over the top. Everything was freshly made (no frozen stuff) It was the best meal we have ever had in ages. We highly recommend paying the pub a visit but book a table first. Very friendly welcoming staff.