daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 09 Jul 2026
Restaurant Shocking.
Slow unattractive staff. Food was on this occasion acceptable. Incorrect order constantly asking what is ordered I don’t understand how places like this stay open they are lucky with the lack of competition in the area.
Reviewed : 06 Jul 2026
How this hotel is rated 4 stars by the AA is beyond me
The room was not soundproofed, constant flow of noisy traffic throughout the night Noise from above room became increasingly intolerable. The bath didn't drain properly because the plughole was full of hairs. The toilet was filthy. We tried to make a formal complaint at reception but was told there were no complaint forms, etc..
Reviewed : 06 Jul 2026
I left Aztec Hotel at 11pm bed was too uncomfortable
Room wasn’t ready on arrival bed wasn’t made up until 5pm! The extra bed was given a single quilt inadequate for a double bed. Room was too small even though I had spoke to property twice about number of guests. Bed was uncomfortable and dangerous has sharp metal down the side. Really bad for children staying in the room.
Reviewed : 06 Jul 2026
Rude Manager typical of Thwaites group.
Stayed with a group of friends for a birthday celebration & long walks with the dogs. Beautiful setting, comfortable but small rooms. Food average, service very poor. Assistant Manager made us feel that everything was too much trouble, that we were an inconvenience instead of paying guests. Requested feedback from us then emailed an appalling & very offensive reply.
Reviewed : 05 Jul 2026
This spa is not worth 1 star!
After being told my party of 7 could turn up Sunday and use their pay as you gym spa pass and then have afternoon tea without needing payment. So we were all set rang today to book a treatment to now be told we are unable to go as they didn’t book it in. I managed to get a call back from the so called manager who more or less told me we were not told that and he could not accommodate us so bang goes my birthday treat as now too late to book anywhere else.
Reviewed : 03 Jul 2026
Thwaites hotels are awful.
I booked two rooms to treat my Mum to a night away. We had our rooms beside each other & upon entrance of the room I was instantly disappointed. The decor & furnishings are so tired & dated, the walls had marks all over them in various places, the bathroom shower tiles are in serious need of new grouting & the marble sink is discolored & stained, not what I expect to see when paying for a 4 * hotel! The bar service is a joke, waiting half an hour for our drinks to be brought over to us.
Reviewed : 22 Jun 2026
It’s not a cheap hotel but it felt like it.
We arrived into a dark, stuffy room with view from the window of the main busy road. The aircon was very poor, but opening the window to the sound of cars and Manchesters flight path of continuous planes wasn’t an option. I thought I would grab an extra pillow from the wardrobe - but to was stained and mouldy. I didn’t use the shower or bath - I honestly felt really quite uncomfortable and in the morning following breakfast I couldn’t wait to come home.
Reviewed : 13 Jun 2026
Terrible experience but never again.
Waited an hour for food with no apology. Kids pasta was cold. Ordered J20 which didn’t taste nice and was then told “their own version”. Children’s chicken and chips had 3 tiniest pieces of chicken I’ve ever seen. Staff were off hand and unprofessional. Ordered fish and chips. Fish like rubber, very dry and chips also dry. Children ordered fruit salad which was inedible and had to be returned. Again no apologies staff unprofessional.
Reviewed : 26 May 2026
Not good
Novelty of the new landlord/landlady has worn off walked in on a Saturday night whilst they had an act on and sadly only a handful of people at the bar, looks like they have obviously upset a few people as the last night we went in you couldn't move, it would be such a shame o see a decent pub go under... thwaites need to seriously have a look at who they are employing to run their pubs
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