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Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 23 Sep 2026
What a shame ...
It's quite simple. If I order steak and ale pie in a beautiful old pub with a pint of Thwaitses, I expect my chips to be fresh out of a chip pan - not chips that have been cooked (probably in an oven) and kept warm in an oven until being served - lukewarm and a bit dry. Basically, if I want oven chips I can have them at home. So it's a BIG thumbs down from me. Shame.
Reviewed : 01 Sep 2026
Aztec Hotel really bad.
Since the truth is that I am not happy with the hotel, I never find anyone at the reception and even if I call, they do not pick up the phone, yesterday I went to the bar with my card credit card and they told me that they couldn't give me anything because the card was not registered in the room, which doesn't make sense because it's a bar open to the public and I was paying with my card, not putting the money in the room account.
Reviewed : 30 Aug 2026
Sunday lunch simply dreadful
Under new management so hope it will improve. It is awful at the moment so I should give it a month. Soggy veg, tasteless food or salty and slow in coming. Used to be so good.
Reviewed : 28 Aug 2026
Thwaites has just lost another guest.
Arcane ruling that they cannot accept the Queens shilling after 11.30pm at the bar because they have cashed their till. Inflexible and totally worst service I have had in 25 years of Hotel Travel. Will give this a wide berth and their Sister Hotels.
Reviewed : 24 Aug 2026
Shocking behaviour
The table became available just as my husband was ordering drinks so we all started to make our way through, only to be confronted with the rudest person I have ever encountered. She stood behind the bar and yelled they are not having that table. Absolutely horrified I was carrying my 9 month old grandson, so felt the only thing to do was to leave I have no words to describe the absolute horror this woman was. I would never set foot in that "pub" again.
Reviewed : 09 Aug 2026
Excellent experience
Good, fresh food well cooked, great value for money. Attentive service but not fussy and very well kept beer! As I found out later that they are award winners. The log fire was lovely and cosy and certainly contributed to the warm friendly pub. We will definitely be back, and not just for our 10% discount.
Reviewed : 09 Aug 2026
Not worth the money - not a luxury experience.
The Leisure facilities were not what we were expecting for a "spa" more like the local swimming pool. The prices in the restaurant were not reflective of the food or service. The room was like a premier inn but the bedding was ancient. The spa treatments were not luxury, the staff were nice, but £42 nails were all smudged on the way out as we were moved along before they dried. By this point we had already decided we were never going back and had another event to go to so left.
Reviewed : 08 Aug 2026
Stay away at busy times
The service was so slow.. i would never recommend coming here on at Saturday night like we did.. the food was average at best... we kept getting the wrong drinks which my party found frustrating especially after waiting 35 mins for them..
Reviewed : 06 Aug 2026
Restaurant Shocking.
Slow unattractive staff. Food was on this occasion acceptable. Incorrect order constantly asking what is ordered I don’t understand how places like this stay open they are lucky with the lack of competition in the area.
Reviewed : 05 Aug 2026
Brilliant experience
7 of us went for a few drinks and a bite to eat. It didn’t disappoint from walking through the door. The staff were so friendly, the service was perfect. The food was out of this world. Will definitely be back and really looking forward to it!
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