Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 20 Jul 2026

Popped in & so glad we did!

We were passing through and saw this fantastic building and were curious as it looked amazing. We were not disappointed at all. I had the Steak and ale pie and although don’t normally get excited by a pie I had to complement their chef as it was perfect! My wife was not disappointed by their burgers either. Lovely Staff, great service, not rushed but not too laid back. I would 100% recommend to any travellers looking for a drink and a bite to eat in Oswaldtwistle (I hope I spelt that right!)

Reviewed : 12 Jul 2026

Terrible Service

We tried to order food but was told they had stopped serving outside despite seeing people getting food. They were serving food inside though! This was only 18.15. Also they didn’t tell us before ordering drinks so we wasted £20 on drinks. Me and my baby came home with empty stomach. We will not be returning.

Reviewed : 06 Jul 2026

How this hotel is rated 4 stars by the AA is beyond me

The room was not soundproofed, constant flow of noisy traffic throughout the night Noise from above room became increasingly intolerable. The bath didn't drain properly because the plughole was full of hairs. The toilet was filthy. We tried to make a formal complaint at reception but was told there were no complaint forms, etc..

Reviewed : 06 Jul 2026

I paid for 3 empty rooms out of 4 at the Cottons hotel

Unable to reclaim this expense at work, so I personally lost +£420. I was hoping for some professional interaction and understanding from the hotel but the first time I got silence and on the subsequent occasion, received a direct no at reception. Pretty sure a hotel such as Cottons could have survived without this additional revenue. Will not book any of my clients into Cottons hotel again and warn my colleagues to avoid this hotel.

Reviewed : 01 Jul 2026

Another good customer Lost

We have been regular customers at this pub over the years & always had good service and meals . . . until yesterday (Tuesday) lunchtime. You expect three things when you enter a restaurant: to be given a table, a menu & offered drinks. So we were given a table in full sight of the lady in charge and were then ignored for ten minutes, at which point we got up and left. As we left, the lady offered the excuse that there was a problem with the gas in the kitchen.

Reviewed : 23 Jun 2026

Absolute rip-off

£25 to check in early? £25 to check out later? Because I used Booking.com, I had to also pay £10 to use the spa facility, which i did'nt, because you cant continue to use the spa after 11am on day of check out. Total con, and £17 for breakfast is truly obscene, I travelled alone but if your a family of 4 breakfast will set you back £68.00!!! Management obsessed with tricking customers out of anything they can. Pathetic actually. Plenty of other hotels in the area, use them instead.

Reviewed : 22 Jun 2026

Unnacceptable

Our stay at the Cottons on 11th and 12th February(which was essential travel for my father's funeral) the heating didn't work, eventually found someone, who came and reset the thermostat, but went off again soon after, the second night was the same it was -1/2 outside, someone brought us a electric heater at about 10.30 pm . The shower didn't get hot. Had to ask for coffee, teaspoons etc . Frayed carpets. Very unpleasant stay in very personal circumstances. Room 148

Reviewed : 21 Jun 2026

Brilliant experience

7 of us went for a few drinks and a bite to eat. It didn’t disappoint from walking through the door. The staff were so friendly, the service was perfect. The food was out of this world. Will definitely be back and really looking forward to it!

Reviewed : 08 Jun 2026

Conned on afternoon tea.

Booked the afternoon tea for myself and friend for their birthday. On the website it says the price is £30. We enjoyed the food and service itself, but when it came to pay, our bill was £60. I questioned why it was double and the waitress said it was pp for the AT. On the website and menu there is nowhere it states its per person. No * used or small print, and was not explained when booked/on arrival and being seated.

Reviewed : 05 Jun 2026

Came hungry left even hungry!! Not good at all

Ordered a 'special' red tai curry worth £20. Came in a tiny dish, rock hard microwaved rice, raw slimy prawns and a huge dollop of cheap curry sauce. Both soup starters we had came cold and one tasted as though it was drenched in Sambuca! Came hungry left hungry. Expected so much better from other reviews but wont be returning anytime soon! Awful

Reviewed : 02 Jun 2026

I was mis sold my room at the Aztec Hotel

I selected the hotel using the 'refine search' functions and found one with a pool. I booked this and it was not until I had my payment accepted and confirmation that it said the price did not include the pool. apparently this is only for people booking direct. I was mis sold my room, unfortunately this started my stay on a negative and its quite difficult to see positives after you know you have been duped. the hotel blamed booking.com.