Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 18 Sep 2026

Well worth a visit!

Excellent food, excellent service and value for money. The menu is simple but with plenty of choice, portion sizes generous but not over facing and the food is good honest home cooked food by a chef who obviously knows what he is doing. It’s a long time since I’ve eaten at the Bay and I will be going back for more.

Reviewed : 14 Sep 2026

What a disappointment it turned out to be.

Starters arrived and although not the best in the world were edible. 7 of the 8 mains arrived and people were waiting for the 8th before tucking in. However after 5 minutes or so, we had to chase the waiter for the outstanding meal. This arrived after a few more minutes on a stone cold plate with no apology whatsoever.

Reviewed : 10 Sep 2026

Over priced and dirty

We had the twilight package for the spa and evening meal in the restaurant! The “spa” is a swimming pool, sauna and steam room. Very small area and was dirty. Towels and robes given were also dirty and had to request new ones, then was given a robe so worn and ripped! Girl on reception was rude and did not have a clue how to work her computer system. Didn’t explain anything to us and just pointed us in the direction of the changing room. Staff for the treatment turned up 5 minutes late.

Reviewed : 07 Sep 2026

Thwaites has just lost another guest.

Arcane ruling that they cannot accept the Queens shilling after 11.30pm at the bar because they have cashed their till. Inflexible and totally worst service I have had in 25 years of Hotel Travel. Will give this a wide berth and their Sister Hotels.

Reviewed : 02 Sep 2026

Really disappointing

Unfortunately we were really disappointed with the quality and service. The meals arrived promptly but both mine and my partner’s main course weren’t cooked properly. In my case the chips served with fish were under cooked and inedible. My partner ordered a mushroom sandwich was overcooked to a sloppy tasteless melee. Fish and chips is usually a pub food staple and whilst the fish served wasn’t as bad as the chips it wasn’t great either and it shouldn’t be so difficult to get right.

Reviewed : 15 Aug 2026

Excellent 1 Night Stay

The room was neat and tidy, well decorated, had a very comfortable bed with a tasteful modern bathroom, which had a very good raindrop and handheld shower with nice fluffy towels. In the room there was complimentary water, tea and coffee. The coffee being excellent coffee bags but no complimentary biscuits which would have been a nice touch. We booked directly on a bed and breakfast basis. The breakfast was excellent I have to say with plenty of choice.

Reviewed : 14 Aug 2026

A disappointing night away from home.

When I arrived the reception staff were abrupt and unwelcoming. The room was adequate although the pillows were awful. For a room costing over £200 I would say it was barely worth a quarter of that. I will not be returning. Oh and the advertised bath products were tiny. Don’t try to order a la carte at breakfast as you can’t. What you can do is order the fixed options without various of the things!!!!

Reviewed : 08 Aug 2026

Family meal

We went up after the refurb and yes what a difference the deco and the place looks amazing well done to the new tenants and all the staff. We ordered food which the Chef Colin always delivers and the quality is amazing. Would recommend to anyone.

Reviewed : 07 Aug 2026

Not good enough ?

We had been to a canal gala and drove here for a late Sunday lunch. We were met by a lady who said we could sit at any table that hadn`t got a reserved notice (we are not stupid) and she would follow us through with menus. We found a nice table for two and waited and waited for the lady to appear. We were completely ignored and yet people arriving after us were shown the specials board and given menus. We eventually left without either food or drink.

Reviewed : 05 Aug 2026

Very disappointed, bad slow service

We had booked a table for a party of 10 to round off a weekend away celebrating friends 40th birthdays. Having walked for an hour to get to the pub we were very thirsty and ordered drinks which we had to wait 15 minutes for. We then ordered food with a couple of nibble plates to keep us going. An hour and a half after arriving we still didn't have our main courses. The pub did not appear that busy.

Reviewed : 03 Aug 2026

Absolute rip-off

£25 to check in early? £25 to check out later? Because I used Booking.com, I had to also pay £10 to use the spa facility, which i did'nt, because you cant continue to use the spa after 11am on day of check out. Total con, and £17 for breakfast is truly obscene, I travelled alone but if your a family of 4 breakfast will set you back £68.00!!! Management obsessed with tricking customers out of anything they can. Pathetic actually. Plenty of other hotels in the area, use them instead.