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Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 13 Jul 2026
Disgusting service and food contamination
We decided to visit the The Royal after a family walk and ordered 3 meals. We ordered the firecracker chicken as part of our meals. In the salad was a large feather beneath the salad. When we approached the staff the bar lady was kind and polite and took the plate away. What happened next was disgusting. The manger rudely came over and stated that this was not his fault and he wouldn't be offering a replacement
Reviewed : 07 Jul 2026
Not a good experience
We ordered two meals. Scampi and chips and Hunters chicken with chips. After 20 minutes we were told they had no Scampi and was offered Fish goujons but in batter not breadcrumbs. Why tell us after 20 minutes ? And not after we had ordered. Surely the chef should know what he has in . Another 25 minutes of waiting, the food arrived . Only to have some Scampi on it and some fish goujons. Over cooked. Fries not chips. The Hunters chicken had way too much cheese on top.
Reviewed : 03 Jul 2026
Thwaites hotels are awful.
I booked two rooms to treat my Mum to a night away. We had our rooms beside each other & upon entrance of the room I was instantly disappointed. The decor & furnishings are so tired & dated, the walls had marks all over them in various places, the bathroom shower tiles are in serious need of new grouting & the marble sink is discolored & stained, not what I expect to see when paying for a 4 * hotel! The bar service is a joke, waiting half an hour for our drinks to be brought over to us.
Reviewed : 28 Jun 2026
What a shame ...
It's quite simple. If I order steak and ale pie in a beautiful old pub with a pint of Thwaitses, I expect my chips to be fresh out of a chip pan - not chips that have been cooked (probably in an oven) and kept warm in an oven until being served - lukewarm and a bit dry. Basically, if I want oven chips I can have them at home. So it's a BIG thumbs down from me. Shame.
Reviewed : 15 Jun 2026
Expensive and poor quality
Firstly we were not allowed to pick our own seats and were shown to a dark corner, the pub was very cold and when the meal arrived I was presented with undercooked veg and slices of turkey which had no taste at all and looked very much like the thinly sliced turkey you get in a supermarket, in fact I have had tastier turkey from a supermarket. The tastiest part of the meal were the mashed carrots. Felt it was money wasted and I will definitely not be eating here again. Don't usually write review
Reviewed : 08 Jun 2026
Would not recommend to anyone!
Booked a family meal for my sons birthday yesterday, what a disappointment. Some of the choices that our family ordered had run out, bearing in mind it was only 4.30pm, then some of the meals were under cooked. Next was the sweet course, no chocolate ice cream, someone ordered the lemon sorbet cheese cake and guess what no lemon sorbet left also they had run out of baileys for our coffee. It was a very disappointing evening and would never go again.
Reviewed : 01 Jun 2026
Spare your cash for the real spa hotel.
Hotel has no foyer.. its unbelievable. £234 a night for a junior room with no breakfast. Ancient rooms with dirty carpets and horrid smell. Got a room cheaper at a spa nearby not.far from Thwaites so called Spa.
Reviewed : 28 May 2026
Good value for money
Went for impromptu lunch. Excellent service. Food was lovely and very good value for money. I chose the scampi and changed the sides due to my foodie intolerances and this was accommodated without fuss. Staff very friendly.
Reviewed : 27 May 2026
Excellent 1 Night Stay
The room was neat and tidy, well decorated, had a very comfortable bed with a tasteful modern bathroom, which had a very good raindrop and handheld shower with nice fluffy towels. In the room there was complimentary water, tea and coffee. The coffee being excellent coffee bags but no complimentary biscuits which would have been a nice touch. We booked directly on a bed and breakfast basis. The breakfast was excellent I have to say with plenty of choice.
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