Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 02 Jul 2026

Well situated but otherwise poor.

Room service poor- some food undercooked. Requested a ground floor room and had this confirmed by the hotel. Arrived to be given a room on floor 3 with no option to move. Room and communal areas very dated. Various stains in room. Communication with the spa very poor. Not enough staff at breakfast causing delays and inaccuracies in orders for group. For the cost of the room I would expect a better standard. Noise from other rooms was distracting.

Reviewed : 30 Jun 2026

Overpriced and disappointing. Will not return

The room was tired. cracked lamp shades, peeling paint and a gap around the door I could literally fit my hand down. I’m fairly certain it doesn’t comply with fire regulations. Breakfast was served basically in the lobby. on arrival we waited to try even get in the car park, there was only 1 member of staff and after walking to reception then walking back to the car to gain entry we went to our room.

Reviewed : 25 Jun 2026

A disappointing night away from home.

When I arrived the reception staff were abrupt and unwelcoming. The room was adequate although the pillows were awful. For a room costing over £200 I would say it was barely worth a quarter of that. I will not be returning. Oh and the advertised bath products were tiny. Don’t try to order a la carte at breakfast as you can’t. What you can do is order the fixed options without various of the things!!!!

Reviewed : 24 Jun 2026

Poor food and service so very Thwaites

We booked a meal on Sunday 14th May for a friends birthday. We all ordered our meals and then ordered drinks. The men ordered blonde beer only to be told it was off and they would have to wait. I ordered a a 5 been chilli. When it came it was cold and dry I sent it back only to receive the same meal back with some greenery on top.

Reviewed : 16 Jun 2026

Gorgeous country pub

Just what you needed on a miserable Misty cold day. Roaring fire and cosy oldie worldy decor. Lots of parking. Very pleasant staff. The fish butty ( on a brioche bun) & mushy peas also with skinny fries. The beer battered haddock was beautiful. The goosnargh chicken BLT on brioche was also spot on and will definitely return. Highly recommended

Reviewed : 05 Jun 2026

Oh dear oh dear

Made a telephone booking for four adults one baby for sat evening made them aware re allergies etc I was told no problem I asked for a quiet table with room for a pram again no problem the table was booked for 8pm a little later I recieved a phone call from the staff making me aware that the kitchen closes at 8pm which in my experience is unheard of they also informed me that a disco was starting at 8 30 pm (coincidence?) In other words it was pointless us going really.

Reviewed : 04 Jun 2026

Shocking behaviour

The table became available just as my husband was ordering drinks so we all started to make our way through, only to be confronted with the rudest person I have ever encountered. She stood behind the bar and yelled they are not having that table. Absolutely horrified I was carrying my 9 month old grandson, so felt the only thing to do was to leave I have no words to describe the absolute horror this woman was. I would never set foot in that "pub" again.

Reviewed : 03 Jun 2026

Thwaites hotels are awful.

I booked two rooms to treat my Mum to a night away. We had our rooms beside each other & upon entrance of the room I was instantly disappointed. The decor & furnishings are so tired & dated, the walls had marks all over them in various places, the bathroom shower tiles are in serious need of new grouting & the marble sink is discolored & stained, not what I expect to see when paying for a 4 * hotel! The bar service is a joke, waiting half an hour for our drinks to be brought over to us.

Reviewed : 28 May 2026

This spa is not worth 1 star!

After being told my party of 7 could turn up Sunday and use their pay as you gym spa pass and then have afternoon tea without needing payment. So we were all set rang today to book a treatment to now be told we are unable to go as they didn’t book it in. I managed to get a call back from the so called manager who more or less told me we were not told that and he could not accommodate us so bang goes my birthday treat as now too late to book anywhere else.

Reviewed : 21 May 2026

Not a good experience

We ordered two meals. Scampi and chips and Hunters chicken with chips. After 20 minutes we were told they had no Scampi and was offered Fish goujons but in batter not breadcrumbs. Why tell us after 20 minutes ? And not after we had ordered. Surely the chef should know what he has in . Another 25 minutes of waiting, the food arrived . Only to have some Scampi on it and some fish goujons. Over cooked. Fries not chips. The Hunters chicken had way too much cheese on top.

Reviewed : 21 May 2026

Sunday lunch oh no!

We have dined at this pub before but a few weeks ago had an awful meal. the pie was dreadful with what was the meat?! and the pastry was inedible .The vegetables were soggy & overcooked.the staff were nice. The price we paid for what we had was expensive! We wont be diniing here again.

Reviewed : 14 May 2026

Poor food - rude manager

We ordered two meals which arrived very quickly but unfortunately the chips were cheap/ tasteless and there was a drizzle of gravy on the mince and onion pie meal (the pie was a small piece for a £12 meal along with cheap supermarket chips). We asked for a little more gravy and to our surprise found they had charged £1.50 for the extra. Upon bringing this to the attention of the lady on the till, the manager rudely interjected and stated that they would charge for it.