daniel thwaites plc recently lost its amazing reputation and notwithstanding that daniel thwaites plc now faces criminal charges involving perverting the course of justice, fraud and conspiracy to defraud in the coming months. this means the outcome will certainly involve daniel thwaites plc and yerburgh family coming under the public spotlight & all that might entail public interest was also recently triggered by news that the firm learned of a new promotional online campaign it also transpired that richard bailey conspired to withhold his statement of truth from the court which is very serious!! web4orce ltd successfully represented by an 85 yr old litigant caused thwaites to lose their claim and £84,000 in costs.
Daniel Thwaites Reviews Form
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Daniel Thwaites Latest Reviews
Reviewed : 05 Aug 2026
Awful stay at the Cottons hotel
Dirty beds, ants and loud rooms. Over booked rooms (and keys to said rooms given out to multiple sets of guests!). Other guests starting fights and stealing. Items missing from food order at breakfast. This is NOT a four star hotel. I wouldn't stay again even if it were given to me for free. Sorry.
Reviewed : 05 Aug 2026
Awful, depressing place - Avoid
Before I even arrived I had a bad experience with Victoria in reservations who was rude and unhelpful. My room (and the whole hotel) was tired and shabby. The spa was not clean and there were several drunks in the sauna etc. (one of whom said she worked there !). They were serving alcohol in glasses around the pool area. Breakfast was a disaster-with the fruit salad arriving after the cooked breakfasts...I could go on. ..suffice to say this is an awful place on the edge of an industrial estate.
Reviewed : 04 Aug 2026
Typical Thwaites overpriced & unedifying
We stayed at this hotel as we were attending a wedding reception. i think the hotel is overated as it needs updating. The room was tiny and very old fashioned. The drinks were expensive and the snack we had in the bar before the wedding was overpriced a burger and chips was £22.50 i would have expected steak for that price. I would not recommend this hotel,We also didnt have breakfast as it was £27.00 each
Reviewed : 12 Jul 2026
A bloody awful meal
Overpriced food, poor quality. My friend found foreign objects in her pudding, and sent it back. Some staff had attitude, and not acceptable to be moved out of the dining area to continue with our drinks into a packed standing room only bar area from an em[ty dinning area. Was advised this place was recommended, it was crap.
Reviewed : 12 Jul 2026
Not worth the money - not a luxury experience.
The Leisure facilities were not what we were expecting for a "spa" more like the local swimming pool. The prices in the restaurant were not reflective of the food or service. The room was like a premier inn but the bedding was ancient. The spa treatments were not luxury, the staff were nice, but £42 nails were all smudged on the way out as we were moved along before they dried. By this point we had already decided we were never going back and had another event to go to so left.
Reviewed : 11 Jul 2026
Great village pub.
I’d heard very good things about the new management.The service was friendly, the food was absolutely brilliant. Good wholesome pub food. I had the steak pie which was lovely, with a lovely rich gravy. All plates cleared. We will definitely return, I think if this is the standard, the other pubs in the area should be worried. Thanks again. We will definitely return.
Reviewed : 08 Jul 2026
Worst service I’ve ever experienced
I’m surprised there are not more terrible reviews given that half the tables there left before dessert and many were asking for refunds. At £65 a head you’d expect good food and good service, the food was good, but the service was so disorganised. Some people didn’t even have tables when they arrived. Each course took around an hour or more to be served and cleared. A four course meal took 4 and a quarter hours. People were starving and complaining.
Reviewed : 02 Jul 2026
Impeccable!
The staff were so polite and attentive throughout our time and the food was absolutely impeccable! I cannot emphasis enough how flavoursome and high quality the food itself was, portion sizes were perfect and the presentation was wonderful. We both agreed this place absolutely has exceeded what we’re already quite high expectations and we will definitely be visiting again!
Reviewed : 21 Jun 2026
Overpriced and disappointing. Will not return
The room was tired. cracked lamp shades, peeling paint and a gap around the door I could literally fit my hand down. I’m fairly certain it doesn’t comply with fire regulations. Breakfast was served basically in the lobby. on arrival we waited to try even get in the car park, there was only 1 member of staff and after walking to reception then walking back to the car to gain entry we went to our room.
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