Daniel Thwaites
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Daniel Thwaites Latest Reviews

Reviewed : 26 Jun 2026

This is a Fawlty Towers hotel without the wit

This hotel entirely rests on its laurels due to the location. My room was incredibly noisy, small and massively overpriced. This is a Fawlty Towers hotel and don't bother to complain because neither the staff nor Basil can handle it. Its all the customers fault.

Reviewed : 25 Jun 2026

Staff top marks from us

Brilliant service nice food attentive staff and very reasonable price I took my 2 teenage kids they had a burger and lasagne and I also had burger.just a great friendly place to eat keep up the good work parking great at the rear.

Reviewed : 21 Jun 2026

Awful experience

From 2hour waits for food to rude waiting in staff it became laughable, one evening I saw two people come back into the hotel and sit down and eat a Mac Donald’s and KFC both on different tables in a 4star rated hotel. I Suspect either the staff are terrified of the chef or the staff don’t communicate with the chef. After all is said and done despite the lovely decor I would avoid this place if you are looking for a 4star stay it’s more like faulty towers than a four star hotel and such a shame

Reviewed : 12 Jun 2026

Not a good stay at Cottons in Knutsford

Room grubby and dirty, no room service for the 2 days!!! OTHER THAN A PATHETIC ATTEMPT TO MAKE UP THE BEDS, SEE PHOTOS ATTACHED. There were a number of functions on at the hotel, and security were called on a number of occasions due to bedrooms near us at 2am to 4am having some sort of drunken parties, disgraceful. After complaining about no room service and having no sleep, we were offered a discount of £4 that was the biggest insult.

Reviewed : 07 Jun 2026

Spare your cash for the real spa hotel.

Hotel has no foyer.. its unbelievable. £234 a night for a junior room with no breakfast. Ancient rooms with dirty carpets and horrid smell. Got a room cheaper at a spa nearby not.far from Thwaites so called Spa.

Reviewed : 06 Jun 2026

Rude Manager typical of Thwaites group.

Stayed with a group of friends for a birthday celebration & long walks with the dogs. Beautiful setting, comfortable but small rooms. Food average, service very poor. Assistant Manager made us feel that everything was too much trouble, that we were an inconvenience instead of paying guests. Requested feedback from us then emailed an appalling & very offensive reply.

Reviewed : 02 Jun 2026

Not a good experience

First and last visit, Friday 5pm. Mt husband ordered fish and chips, the fish was small to say the least! I ordered gammon pineapple and egg. The egg was a rubber blob, chips dry and served with salad. We didn't stay for desert. We were asked if we enjoyed our meal when we went to pay! Our negative reply was "oh dear" ( with a smile) we weren't offered a stopper for our half bottle of wine that we decided to take home. We will not be returning.

Reviewed : 31 May 2026

Overpriced and not worth the money

Completely over rated and over priced £160 one night for graduation stay over no air con and they knew it was broken. Breakfast dreadful. I have no idea how they can charge this much. Needed an iron was directed to a cupboard photos to follow. No care for customers.

Reviewed : 22 May 2026

Friendly local pub

Had a great afternoon here with friends , nice decor friendly locals and a few well behaved dogs. On our way to Blackburn just stopped off for one but ended up staying longer , very nice comfortable pub worth a visit.

Reviewed : 15 May 2026

Poor service,

Very poor service on my visit,the food nothing special,pizza tasted like 69p one from tesco.Drinks very expensive.All in all a very poor visit.I won't be going back.

Reviewed : 12 May 2026

Really good value

Held our wedding reception at this venue. Nothing was too much trouble and all ran smoothly, from the timing of the food courses being served, even allowing breaks when needed as the portion sizes were generous. Food was all lovely and commented on by all. Big thank you to Tom, Mark and all the staff.